Junior Account Manager (Partnerships)
Department: Partnerships
Employment Type: Full Time
Location: Zinc - London
Reporting To: Marina, Partnerships Lead
Compensation: £30,000 / year
Description
We’re hiring a Associate Partner Manager at Zinc! This is a fantastic opportunity to join our growing Partnerships team and support the expansion of our partner network on the technical/software side.
As we continue to integrate new partners and enhance our partner management capabilities, we need an entry-level team member to help us scale our efforts. This role will focus on managing partner relationships, handling queries, and ensuring our affiliate partners receive exceptional support.
This entry-level role is designed to support our growing technical partner network.
If you’re interested in startups, technology, and working in a fast-paced environment where you can develop your skills, this role is for you!
Key Responsibilities
* Partner Management: Serve as a primary point of contact for partner-related queries and requests.
* Relationship Building: Establish and strengthen commercial relationships with our Tier 2-3 and affiliate partners.
* Collaboration & Coordination: Work closely with partners to support Zinc’s goals and ensure seamless interactions.
* Affiliate & Tier 3 Management: Oversee the performance and engagement of lower-tier partners.
* Sales Enablement: Equip partners with the knowledge and resources they need to represent Zinc effectively.
* Onboarding Support: Assist the Technical Partner Manager with new partner onboarding.
* Troubleshooting: Address partner support inquiries in a timely and effective manner.
* Referral Processing: Ensure partner referrals are handled smoothly to provide a great experience with Zinc.
* Team Projects: Assist in partnership-related projects and coordination with internal teams.
Skills, Knowledge and Expertise
* Tech Savvy: Comfortable using a variety of software tools and platforms.
* Adaptability to New Tech: Able to quickly learn and utilize new integration platforms.
* Data Handling: Basic knowledge of data organization and analysis (Excel or similar tools).
* Troubleshooting: Ability to problem-solve technical and operational partner issues.
* Excellent Communication: Strong written and verbal skills for partner interactions.
* Problem-Solving Mindset: Ability to think critically and resolve partner challenges efficiently.
* Presentation Skills: Comfortable leading calls and presenting to partners.
* Organizational Skills: Able to manage multiple tasks and prioritize effectively.
What we offer
Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring.
* 24 days holiday + Bank Holidays + your birthday off
* £1200 annual benefits allowance (ThanksBen, from month 2)
* Early finish Fridays (16:00)
* Yearly company retreat to Serbia
* Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
* Statutory pension with NEST (3% employer, 5% employee)
* Zinc shares, issued through the EMI Scheme
* Unlimited access to MoreHappi coaching
* Company socials, quarterly team socials, Free Monday lunches
* Nursery workplace benefit scheme (Yellownest)
* Option to lease an electric car through Electric Car Scheme
* Celebrated Zinc anniversaries
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