Description Do you have experience in Business Resiliency and are you looking for your next career opportunity ? As a Business Resiliency Associate you will proactively minimize disruption to our customers during an incident and protect them through robust resiliency planning when we back to business as usual. This opportunity will have 2 core roles, during an incident the role requires assisting product and Incident management to assess impact on our Essential Services (IBS), CPOF (Critical Point of Failure) and assisting in identifying resiliency strategies available to assist in the mitigation of the incident as per BC plans. The second part of the role is to work with IC and Firmwide Resiliency to manage market leading Resiliency plans and playbooks to ensure we know how to respond to threats and incidents which may affect our operation along with taking all the learnings from incidents to develop better resiliency for the business. Job Description: Creating / updating and managing firm leading resiliency plans and ensure these plans remain within governance Completing and ensuring compliance for Testing and exercising for assigned plans Ensure all business continuity documentation is reviewed, maintained, updated and tested/exercised on a regular basis Work with and build strong relationships with Firmwide resiliency, Compliance, risk, controls, conduct and tech incident management to ensure processes are robust and aligned Partner with Plan owners to add value to their areas whilst assisting in updating and validating BR plans Proven ability to lead with influence, work methodically and calmly under pressure, facilitating and collaborating with colleagues to deliver the right outcomes for our business and customers Support Line of Business level Crisis Management, assessing incident impact on Essential services (Important Business Services) and CPOF and assisting the business in selecting appropriate BC strategy to invoke during incidents. Required qualifications, skills and capabilities: Relevant experience of functioning in high stress environments and have business analytical skills around reporting & governance Experience working with tools such as ServiceNow, Confluence, GENT etc. Excellent communication skills and ability to collaborate with team members. Relevant Resiliency Certification / Qualifications beneficial (CBCI, AMBCI, MBCI) Strong background in resiliency / incident / crisis management External market knowledge and trends Strong problem solving, analytical, and time management skills. ICBCareers