Bentley Hampshire Technician Package
Job Benefits
* Basic Salary of £38000-£45000
* 25 days annual leave + 8 Bank Holidays.
* Company pension scheme
* Employee referral programme
* Manufacturer training
* Harwoods Academy
* No weekends
JOB PURPOSE
Department/Business/Location: Workshop
Reports to: Workshop Controller and Aftersales Manager
Direct Reports: N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
* Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.
* Willing to progress and expand skill set in respect of electric vehicle maintenance and diagnostics.
* Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
* Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
* Ensure all work is carried out observing safe working practices of self and others.
* Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
* Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out. Liaise with Service Advisor.
* Complete relevant service documentation (job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
* Complete vehicle health checks and CitNOW video in a timely manner (or equivalent)
* Willing to support and coach other technical team members.
* Ensure that workshop housekeeping standards are always maintained including the use of special and personal tools.
Skills & Requirements
Essential
* Relevant IMI Light vehicle maintenance qualification.
* Competency in numeracy, literacy and IT.
* Energy and enthusiasm.
* Full UK driving licence.
* Smart appearance.
Experience
Desirable
* Relevant manufacturer experience and training.
* Experience with electric vehicles.
The Harwoods Way
Harwoods Group is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement, as detailed below:
* We Treasure our people and our customers
* We challenge ourselves to grow & improve
* We grab responsibility
* We run in the same direction as one team
* We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN.
We operate across 6 counties in the South East of England: Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry-leading people development programme, including recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition.
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state-of-the-art facilities.
Job Type: Permanent
Pay: £35,000.00-£45,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* Referral programme
Work Location: In person
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