Job summary Here at the University of Bolton, we are proud of our growing reputation as a student focused University. With our strategy of Teaching Intensive, Research Informed we are committed to offering our students the best experience possible. Due to our ongoing growth, we have an exciting opportunity to recruit an Academic Liaison Librarian to join a small Academic Liaison Team. The successful candidate will be expected to take an operational lead on: Academic and professional support, inc. liaison and user educationSubject support enquiry services, alongside generic provision including:subject guidesresource listsreferencingcopyrightresearchCuration of resources for health related programmesInduction, class-sessions, tailored delivery, drop-insCommunicating with all users: promotion of resources and services The Library prides itself in delivering excellent customer service and in being a very supportive team. Although the role is campus based, there may be an opportunity to undertake some hybrid working - one day per week. Applications are welcomed from those candidates interested in part-time hours/job-share. Main duties of the job Academic Librarian to lead support of Health programmes, inc. the University Medical School: Academic and professional support, including liaison and user education o Subject support inquiry services, alongside generic Library support o Curate library resources within health-related programmes o Induction, class-sessions, tailored delivery, drop-ins o Communicating with all users: promotion of resources and services o Support: including 1:1 appointments, subject guides, resource lists, referencing, external access, copyright, research o Ad-hoc projects within the library and collaboration across the University Working closely with the Academic Liaison Team Leader to deliver quality assured support and resources, alongside the Collections Team Leader and the Academic Skills Team Leader. Responsible for updating and continuously developing library materials, online subject guides and other resources, and liaising with academic colleagues. You will represent the Library at Faculty/School committees and other meetings and you will be expected to maintain the highest standard in the execution of your duties. The postholder will be responsible for the collaborative design, promotion and delivery of library skills and online training to support student learning and increase usage of library resources. This postholder will divide time between the main Library and the University Medical School. About us We ask a lot from our staff but in return, you will receive a competitive benefits package including access to the Local Government Pension Scheme, an employee benefits scheme and generous annual leave entitlement. As a small University, you will have opportunities to work with colleagues across campus to support and deliver the best student experience possible. Date posted 31 March 2025 Pay scheme Other Salary £27,890 to £32,983 a year Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working Reference number N0008-SSE-071P Job locations Deane Road Bolton BL3 5AB Job description Job responsibilities To ensure support for library users at all levels; to have regular contact and an excellent working relationship with academics and representatives by identifying and developing efficient communication channels including contribution to Staff Student Liaison Committees; informing Library management of areas of interestor concern from your School; regular promotion of library services; and providing inductions for new members of staff within health programmes. To develop academic staff engagement with collaborative projects and working groups, resource allocation processes, online resource lists, use of Subject Guides and Discovery Services and study skills support. To develop research support, including the provision of training sessions for research students and staff. Identify trends in service demand from all customer contacts and to highlight/share this information with the appropriate team and/or line manager to support the accreditation of Customer Service Excellence award. To support colleagues in The Library and wider Student Services and Experience teams to identify student engagement opportunities. Analyse data and communicate the findings to the wider management team. To work with colleagues to drive forward service improvements and provide students with clear direction for seeking support and seamless referrals to support academic, pastoral, social and mental wellbeing. To help coordinate the administration and delivery of class-sessions, induction and preenrolment activities, library tours and on campus events and campaigns and provide administrative support to develop initiatives to support students. Provide high quality administrative support to and cover for colleagues within the Library, as required. To prepare reports and provide statistics at the direction of the Academic Liaison Team Leader and the Library Manager as appropriate. Designing & developing content for the website, social media, videos and podcasts, in conjunction with the relevant teams to target and engage students with the Library offering at the University Lead, design and deliver library skills in person and online e.g. information literacy education. Investigating and promoting new ways to deliver synchronous and asynchronous information skills content as part of a blended learning model. To analyse feedback from surveys e.g. NSS, PTES, PRES and Module evaluation, using insight to develop targeted support. To actively engage and keep abreast with trends in HE and other libraries and professional support groups to support and disseminate best practice throughout the wider professional community. Involvement with CILIP, ALN for example. To evaluate and report on new approaches to improve the quality and delivery of Library services, and seeking opportunity to feed into REF, KEF, TEF submissions. To support users at all levels in their transition into, and journey through, Higher Education, embedding Equality, Diversity and Inclusivity (EDI) at the heart of all training and resources, ensuring specific learning difficulties and disabilities are considered. To anticipate and resolve specialist subject enquiries; supporting frontline service colleagues with referred enquiries. To create appropriate guidance material, ensuring online library content (e.g. resource lists and subject guides) is updated, relevant, accessible and compliant with copyright and data protection. To be innovative, communicate effectively, and share knowledge. Developing and evaluating best practice, and quality assurance with colleagues. To be responsible for digital and information literacy skills provision for your Faculty, both class-based, and online working alongside colleagues to ensure a seamless provision for library users. To contribute fully to all Library work and to the development of Library services, processes and strategy. This will include participation in ad-hoc projects and full involvement with staff development activities. To undertake any other duties commensurate to the nature and grade of your post. Plan, manage, and support the delivery strategic projects and initiatives through to successful completion. To work flexibly as part of the library team, working across and with other teams based at the main Deane Road campus, this may include supporting students of other schools or faculties who are accessing library Services. Liaise with key staff in central teams and the Students Union as appropriate when organising and publicising events, inductions and webinars. Participate in university events and activities including but not limited to: enrolment, open days, graduation, induction and other Student Services and Experience events as required. Ensure and maintain integrity and confidentially of data and associated data protection requirements in line with statutory and corporate requirements. Ensure a safe working environment and abide by university health and safety policies and practices and to observe the Universitys Equal Opportunities policy and Dignity at Work policy at all times. Awareness of environmental and sustainability issues and a commitment to the Universitys associated strategy with respect to the performance / delivery of key responsibilities of the role. Job description Job responsibilities To ensure support for library users at all levels; to have regular contact and an excellent working relationship with academics and representatives by identifying and developing efficient communication channels including contribution to Staff Student Liaison Committees; informing Library management of areas of interestor concern from your School; regular promotion of library services; and providing inductions for new members of staff within health programmes. To develop academic staff engagement with collaborative projects and working groups, resource allocation processes, online resource lists, use of Subject Guides and Discovery Services and study skills support. To develop research support, including the provision of training sessions for research students and staff. Identify trends in service demand from all customer contacts and to highlight/share this information with the appropriate team and/or line manager to support the accreditation of Customer Service Excellence award. To support colleagues in The Library and wider Student Services and Experience teams to identify student engagement opportunities. Analyse data and communicate the findings to the wider management team. To work with colleagues to drive forward service improvements and provide students with clear direction for seeking support and seamless referrals to support academic, pastoral, social and mental wellbeing. To help coordinate the administration and delivery of class-sessions, induction and preenrolment activities, library tours and on campus events and campaigns and provide administrative support to develop initiatives to support students. Provide high quality administrative support to and cover for colleagues within the Library, as required. To prepare reports and provide statistics at the direction of the Academic Liaison Team Leader and the Library Manager as appropriate. Designing & developing content for the website, social media, videos and podcasts, in conjunction with the relevant teams to target and engage students with the Library offering at the University Lead, design and deliver library skills in person and online e.g. information literacy education. Investigating and promoting new ways to deliver synchronous and asynchronous information skills content as part of a blended learning model. To analyse feedback from surveys e.g. NSS, PTES, PRES and Module evaluation, using insight to develop targeted support. To actively engage and keep abreast with trends in HE and other libraries and professional support groups to support and disseminate best practice throughout the wider professional community. Involvement with CILIP, ALN for example. To evaluate and report on new approaches to improve the quality and delivery of Library services, and seeking opportunity to feed into REF, KEF, TEF submissions. To support users at all levels in their transition into, and journey through, Higher Education, embedding Equality, Diversity and Inclusivity (EDI) at the heart of all training and resources, ensuring specific learning difficulties and disabilities are considered. To anticipate and resolve specialist subject enquiries; supporting frontline service colleagues with referred enquiries. To create appropriate guidance material, ensuring online library content (e.g. resource lists and subject guides) is updated, relevant, accessible and compliant with copyright and data protection. To be innovative, communicate effectively, and share knowledge. Developing and evaluating best practice, and quality assurance with colleagues. To be responsible for digital and information literacy skills provision for your Faculty, both class-based, and online working alongside colleagues to ensure a seamless provision for library users. To contribute fully to all Library work and to the development of Library services, processes and strategy. This will include participation in ad-hoc projects and full involvement with staff development activities. To undertake any other duties commensurate to the nature and grade of your post. Plan, manage, and support the delivery strategic projects and initiatives through to successful completion. To work flexibly as part of the library team, working across and with other teams based at the main Deane Road campus, this may include supporting students of other schools or faculties who are accessing library Services. Liaise with key staff in central teams and the Students Union as appropriate when organising and publicising events, inductions and webinars. Participate in university events and activities including but not limited to: enrolment, open days, graduation, induction and other Student Services and Experience events as required. Ensure and maintain integrity and confidentially of data and associated data protection requirements in line with statutory and corporate requirements. Ensure a safe working environment and abide by university health and safety policies and practices and to observe the Universitys Equal Opportunities policy and Dignity at Work policy at all times. Awareness of environmental and sustainability issues and a commitment to the Universitys associated strategy with respect to the performance / delivery of key responsibilities of the role. Person Specification Qualifications Essential - GCSE grade A-C, or equivalent standard of education, in English & Mathematics - CILIP Chartership or Fellowship (or equivalent), or clear commitment to completion if not yet awarded Desirable - Professional qualification, library-related degree or equivalent level experience working in health-related library service Experience Essential - Competent in the use of Microsoft Office, Word, Excel, Powerpoint other health-related databases, email, Video Conferencing such as MS Teams or Zoom, and the internet. - Effective administration skills e.g. organised record keeping, retrieving, analysing and presenting data. - Ability to work individually and as part of a team with a positive, adaptable and flexible approach to work. - Good verbal communication skills e.g. the ability to explain standard service procedures to students and staff at all levels across the University and deliver engaging presentations to students at induction events as appropriate. - Proven ability to manage a variety of competing priorities and timescales through effective time-management and organisational skills -Able to maintain a helpful and cooperative manner when dealing with difficult situations and working under pressure Person Specification Qualifications Essential - GCSE grade A-C, or equivalent standard of education, in English & Mathematics - CILIP Chartership or Fellowship (or equivalent), or clear commitment to completion if not yet awarded Desirable - Professional qualification, library-related degree or equivalent level experience working in health-related library service Experience Essential - Competent in the use of Microsoft Office, Word, Excel, Powerpoint other health-related databases, email, Video Conferencing such as MS Teams or Zoom, and the internet. - Effective administration skills e.g. organised record keeping, retrieving, analysing and presenting data. - Ability to work individually and as part of a team with a positive, adaptable and flexible approach to work. - Good verbal communication skills e.g. the ability to explain standard service procedures to students and staff at all levels across the University and deliver engaging presentations to students at induction events as appropriate. - Proven ability to manage a variety of competing priorities and timescales through effective time-management and organisational skills -Able to maintain a helpful and cooperative manner when dealing with difficult situations and working under pressure Employer details Employer name University of Bolton Address Deane Road Bolton BL3 5AB Employer's website http://www.bolton.ac.uk (Opens in a new tab)