Continuing Healthcare (CHC) Training and Development Lead
NHS Herefordshire and Worcestershire Integrated Care Board
Continuing Healthcare (CHC) - Training and Development Lead
Band 7 (agenda for change)
Permanent 37.5 hours per week
Based in Acton House, Worcester or St Owen's Street, Hereford.
NHS Herefordshire and Worcestershire Integrated Care Board
Main Duties of the Job
Are you passionate about education and the development of NHS Continuing Healthcare? If so, an exciting opportunity has arisen for a suitably qualified and experienced Continuing Healthcare educator from a nursing background, to work with Herefordshire and Worcestershire ICB Continuing Healthcare team.
As the CHC Training & Development Lead, you will play a pivotal role in the development and execution of CHC education and training programmes for all staff within Herefordshire and Worcestershire ICB and key contact for the CHC training requirements of external stakeholders.
Job Responsibilities
Main Duties of the Job
* To develop, facilitate, implement and, where appropriate lead, education and training as required, to meet the requirements of national and local initiatives across the CHC team, system partners and wider stakeholders.
* Plan, organise and facilitate training and development events / courses.
* Ensure a rolling training programme is in place to ensure consistency of service delivery to ensure NHS CHC Framework delivered according to statutory responsibilities.
* Address core training for core CHC operational staff as well as bespoke training & individual development needs to specific groups ie IPA, business support.
* Responsible for the development of learning materials, including the appropriate curation of materials from existing sources and the creation of new materials to meet identified needs.
* Responsible for ensuring excellence in the staff learning experience through analysis of data from feedback surveys and evaluation audits.
* Triangulate learning from complaints, IRPs and appeals to ensure themes are captured and training is tailored to gaps in quality and/or performance.
* Ensure consistency in use of digital systems across operational and administration staff.
* Responsible for annual training needs analysis across the team.
* Working collaboratively with key staff involved in the CHC process.
Person Specification
Qualifications
* Evidence of continuous professional development in relevant subject.
Experience
* Knowledge of working with a Management System.
* An excellent knowledge of Microsoft Excel and Word evidenced through relevant qualifications or demonstrated experience.
* Experience in a supervisory role.
* Experience of working in a customer focussed service environment.
Skills
* Able to demonstrate ability to confidently analyse and present large amounts of statistical data in meetings.
* Able to demonstrate experience of facilitating/training large groups of staff in person and via MS Teams.
* Ability to initiate, create and implement procedures.
* Methodical approach to organisation of delivery of tasks, with excellent attention to detail.
Personal Qualities
* Self-motivated and enthusiastic.
* Adaptability, flexibility to work and ability to cope with uncertainty and change.
* Works well with others, is positive and helpful, listens, involves, respects, and learns from the contribution of others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
NHS Herefordshire and Worcestershire Integrated Care Board
£46,148 to £52,809 a year Dependant on Experience
#J-18808-Ljbffr