Job Title: Lettings Manager Lettings Manager Company Overview:Clearview Recruitment are excited to be working with our client, an award-winning independent lettings agency based in Bristol (BS6). Established in 2012, they have built a strong reputation for exceptional personal service and currently manage a portfolio of over 600 properties. Known for their friendly and client-focused approach, they are now looking for an experienced Lettings Manager to join their dynamic and growing team. Lettings Manager Role Overview:As the Lettings Manager, you will join the Senior Management team, leading an operational team of Property Managers and administrators. You’ll also manage a small personal portfolio, acting as the main point of contact for tenants, landlords, and contractors. This is an opportunity to work in a fun, fast-paced environment where your management skills and lettings expertise will directly contribute to the company’s ongoing success. Lettings Manager Key Responsibilities: Oversee the general administration of the lettings department Manage, motivate, and inspire the lettings team to achieve targets and maintain high standards Ensure all service level agreements are met Identify training needs within the team and deliver tailored training sessions Manage the move-in pipeline effectively Liaise with the sales team to ensure smooth operations Ensure compliance with all legal documentation, including gas safety certificates and EPCs Deliver excellent customer service to clients Conduct check-ins, check-outs, and quarterly property inspections Oversee maintenance work, liaising with tenants, landlords, and contractors to ensure quality and value Advertise properties, including creating virtual tours and writing engaging copy Handle end-of-tenancy inspections and arrange deposit returns Lettings Manager Skills and Qualifications: Minimum of 3 years’ experience in Lettings Proven track record in team management and achieving growth Strong organisational skills with attention to detail Comprehensive knowledge of lettings legislation and compliance requirements Excellent interpersonal and communication skills Proficiency in conducting inspections, property maintenance coordination, and admin processes A full driving license and access to your own vehicle are essential Lettings Manager Package and Benefits: Competitive salary: £30,000 - £35,000 (dependent on experience) Bonus opportunities tied to business growth and performance Monday to Friday working hours (9:00 am - 5:30 pm, 5:00 pm finish on Fridays). No weekend work 21 days holiday plus bank holidays, with an additional day over Christmas On-site parking and access to a bike-to-work scheme Company pension scheme Full funding towards the Level 3 Technical Award in Lettings and Property Management (if not already qualified) and UKALA accreditation