Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary Of The Role
In this role you will be reporting into the Incident Team Leader, the man responsibility of the Business Analyst is to review and resolve Corporate Incidents for our clients. You will be investigating and analysing the cause and planning the actions required to rectify the issue by self or relevant parties.
To ensure that Corporate Incidents are delivered in line with client and regulatory expectations.
Benefits
1. 33 days including Bank Holidays.
2. Eligibility for an annual discretionary bonus scheme .
3. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
4. Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
5. Cycle to Work Scheme & Interest free Season Ticket loans.
6. A companywide Wellbeing pr...