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Due to the continued success and expansion of Morrison Telecom Services, we have an exciting opportunity for a Delivery Manager to join our team. Reporting into the Head of Civils Build, this Management Leadership role will have full responsibility for driving overall operational delivery of civils work within Scotland.
Morrison Telecom Services delivers service excellence on a nationwide basis.
The role & responsibilities:
The role holder will be instrumental in providing leadership, setting direction, and developing opportunities to improve efficiency, effectiveness, and customer service through empowering and inspiring their operational field engineering management team and team members, whilst maintaining a strong safety 'zero-harm' and performance leadership culture.
Building and maintaining collaborative relationships with internal stakeholders, external partners, and customers is vital for optimal delivery and future growth of this key workstream.
You will:
* Be results-driven with a focus on operational rigour and integrity.
* Develop a high-performance customer-centric culture with a commercial focus.
* Make informed decisions by understanding the detail, supported by data.
* Right-size operational teams ensuring that sufficient civils crew capacity exists to underpin customer commitments.
* Be accountable for creating a safe working environment with a zero-harm culture, ensuring teams are trained appropriately and that sufficient governance is in place for health and safety checks.
* Champion an ethos that strives for continual improvement and challenges the status quo at all levels.
* Be commercially aware with performance leadership techniques that deliver sustainable growth and address behavioural and compliance issues.
* Lead, empower, engage, and motivate your people to be the best that they can be.
* Focus on people leadership development, including succession planning, training, and development of your teams.
* Be accountable for owning the relationship with operational partners while challenging stakeholder performance.
* Present to a wide audience frequently, portraying why Morrison Telecom Services should remain the partner of choice.
* Manage risk, jeopardy, and protection of the contract by building and maintaining excellent relationships with all key stakeholders, including clients, directors, senior management team colleagues, subcontract suppliers, and the direct labour workforce.
* Be a true customer champion, solution-focused, demonstrating customer empathy in everything you do.
What we need from you:
* Delivery & program management level experience within the Telecoms sector.
* Civils management experience.
* Strong leadership abilities with proven experience leading successful engineering teams and managing operational risk.
* Demonstrable record of performance leadership and coaching for performance.
* Self-motivated, results-driven, and thrives in a busy working environment.
* Dynamic leadership capability, understanding culture and what it means to cultivate a leadership mentality.
* Renowned for creating sustainable performance through personal leadership and the ability to build brilliant teams.
* Strong commercial management skills.
* Strong communication skills and ability to build solid relationships with key stakeholders.
* Proficient in the use of systems, with the ability to use Excel and PowerPoint to build compelling stories.
Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm, and work ethic to harness them. Our benefits include:
* 25 days annual leave + Bank Holidays.
* Access to our staff discount portal.
* Enrolment into our pension plan.
* Group life assurance.
Inclusiveness
As a member of the Disability Confident Scheme, we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian job. We also welcome applications from reservists, cadet forces adult volunteers, ex-forces personnel, and military spouses/partners.
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