Interim Repairs Hub Lead
*Housing Association*
*Temp role covering sickness*
The role:
Working for one of Londons largest Housing Providers, this role is essential for maintaining a high performing responsive repairs service.
You will play a pivotal role in overseeing and managing the delivery of day to day repairs across the operational businesses.
You will be responsible for ensuring the efficient and high quality repair and maintenance of homes while leading and developing a team of repair professionals.
Your focus will be on achieving high quality service delivery, optimising operational processes and driving customer satisfaction. You will work closely and collaboratively with colleagues and stakeholders across the business and externally to drive improvements and offer a first-class service
3 direct reports (Team Leads) who each have approx 10 staff under them
Key skills and Experience:
Experience of delivering performance improvement projects in a repairs or property services environment to drive service improvement.
Excellent knowledge of repair & maintenance processes, tools and equipment.
Proven experience of team leadership and staff developmentEden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy