About You Do you have a passion for building amazing user experiences? Does empathising with users, understanding their pains, and identifying opportunities come as second nature to you? Are you passionate about continuously developing you and your teams’ skills? If so, this could be the role for you… The Role As a UX Designer at Heywood you will help drive forward our software products ensuring users are at the centre of the solutions we design and build. You will work within our Product team, collaborating with other UX Designers, Researchers, and our Scrum teams to test hypothesis and learn fast. Working with our Product Owners, you will define the problems that need to be solved and solutions with end users and/or customers. You will understand different research, prototyping and testing methods and know when and how to apply them. As a UX Designer, your role is to advocate the value of user experience to all levels of the business, being able to gain buy in from internal and external stakeholders as well as your peers. You will need to be willing to get ‘stuck-in’ and help other teams with tasks such as understanding customer needs and provide guidance on UX best practices. You will be… Experienced in working in UI/UX design for cross platform applications Comfortable working both solo and with development teams and within a design team Proficient with Figma or other wire-framing tools Comfortable with storytelling and justifying your work to stakeholders and customers Familiar with design thinking / user centred design projects and usability testing An understanding of accessibility and how to design for all users Experienced in using data tools such as Google Analytics and Hotjar or something similar and how to use data to inform design decisions. Desirable but not essential… Understanding of HTML and CSS. Comfortable conducting research sessions with customers and end users. Please share a portfolio of previous work as part of your application. About Us Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Socials events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more We are committed to a hybrid working model, combining remote and office-based working. Discover more at https://www.heywood.co.uk/careers Legal stuff https://www.heywood.co.uk/privacy-noticesjobapplicantprivacynotice EDI statement As an equal opportunities’ employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.