Job description
Get Baked
Get Baked, the home of the world famous 24 layer chocolate cake, Bertha, is recruiting. Take a look at our website and socials to learn more about Bertha, plus our other amazing products and how we like to do things.
Founded initially 14 years ago, and returning back in 2021, we’re now seeing rapid growth both through our online sales and via our plans to roll out more stores across the UK.
We want to do things right, at the right times, and we are investing heavily in our Business to support that and our growth plans. We’re big into innovation with products and also how we operate.
If you like what you see, are amazingly good at what you do, and would love the chance to start a career with us, get in touch and tell us all about yourself.
Head of Stores
Office is Leeds based - Role requires rolling out and visiting stores across the UK as we open them - includes Flexible Working.
£40,000 + Benefits
Get Baked (GB) is a highly innovative bakery business demonstrating rapid growth. We operate mainly in the North with exciting plans to expand nationally in the coming three years via more stores. Our next store opening is in Manchester City Centre and is set to be open within the next month.
This is an opportunity for an experienced Area Manager (or Store Manager looking for the next step up) to join our team, roll out stores, recruit teams and managers and then lead your store managers. You will be an integral part of GB’s leadership team working closely with our Directors.
Key Responsibilities:
* Leadership & Team Management:
* Lead, motivate, and support store managers and their team of store staff to ensure excellent customer service and smooth daily operations.
* Provide training and development opportunities to staff, ensuring they have the tools and knowledge to succeed.
* Maintain a positive and cooperative work environment.
* Operations Management:
* Oversee the store manager’s inventory management, including support with suppliers, ordering supplies, monitoring stock levels, and ensuring product availability.
* Ensure store cleanliness, presentation, and compliance with health and safety regulations.
* Manage the store’s the daily flow of operations, ensuring orders are fulfilled accurately and efficiently.
* Handle opening and closing procedures, including cash handling and banking.
* Customer Service Excellence:
* Maintain each store’s high standards of customer service, ensuring all guests have a positive experience.
* Sales & Profitability:
* Monitor sales performance, identify trends, and collaborate with the team to drive sales and improve store performance.
* Ensure the store meets and exceeds revenue and profitability goals and liaise with our Head of Finance and Director’s around store performance and growth.
Qualifications:
* Proven experience in retail or bakery operations, with at least 3 years in a leadership role.
* Strong leadership, communication, and interpersonal skills.
* A passion for bakery products and the food industry.
* Ability to manage multiple tasks in a fast-paced environment.
* Experience with inventory management and point-of-sale systems.
* Knowledge of health and safety regulations within a food business.
* Strong problem-solving skills and a proactive approach to challenges.
What can we offer?
Get Baked is rapidly expanding – we will see our T/O double over the coming year, and continue that trend going forwards. Our business operation and structures will scale and change to effectively manage that, presenting multiple opportunities for colleagues to grow and develop.
If you believe you can thrive in this environment of growth, change and innovation, being at the forefront of the Get Baked leadership team then we would love to hear from you.
Benefits
* Working 5 days out of 7. Some of which can be in our office at our Bakery in Beeston (LS11) as well as visiting stores as we roll these out in the North (current site in Leeds, next store opening in March 2025 in Manchester) and rolling out future locations.
* Guaranteed Christmas holidays
* Development opportunities
* 33 days per annum or the equivalent in hours (inclusive of bank holidays)
* 5% employer-matched pension scheme
* Employee discount on products
Equal Opportunities
Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. Get Baked is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself.
Closing date: Friday 21st Feb 2025