Description Grade UE04: £25,433 - £28,081 per annum College of Arts Humanities and Social Sciences The School of Philosophy, Psychology and Language Sciences – Teaching Office Full time: 35 hours per week (1 FTE) Open ended: Permanent The School of Philosophy, Psychology and Language Sciences is seeking to recruit a full time, open-ended Student Support Administrator. The Opportunity: The successful post holder will provide administrative support to the School’s Student Support and Enhancement team and other key professional services and academic staff involved in student support roles. You will play a key role in helping us to provide an excellent administrative service providing support and guidance to students. Your role will be to act as a first point of contact for initial student support enquiries, answering and escalating as circumstances require as well as assisting in supporting various key student events. You will be active in supporting key processes related to student enrolments, student engagement monitoring, ensuring referrals to other University support services, and other queries related to student support processes. Your skills and attributes for success: Vocational qualifications (N/SVQ 2/3, ONC or equivalent) plus typically some relevant work experience; or school education to Standard Grade or equivalent plus typically related relevant work experience. Ability to plan, prioritise and organise a demanding workload as part of a collaborative team. Strong interpersonal and communication skills, with a friendly, helpful, approachable and confident manner towards students and staff. Competent and proven digital and IT skills; Microsoft Office applications – Word, PowerPoint, Excel – including Office 365 and SharePoint, Microsoft Teams, email, web. Experience of working with and advising students in a busy University or similar environment would be highly desirable. Full job description can be found here. As a valued member of our team you can expect: A competitive salary of £25,433 - £28,081 per annum (Annual increments through the scale will occur with each years continuous service). An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community. Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts and family-friendly initiatives. Check out the full list on our staff benefits page and use our reward calculator to discover the total value of your pay and benefits. Championing equality, diversity and inclusion: The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. We particularly welcome applications from eligible candidates from under-represented groups, including racially minoritised individuals and all gender identities. Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. Please note that the University is unable to sponsor in this role. On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. Key dates to note: The closing date for applications is 12 th of March 2025. Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone. Interviews are expected to be in w/c 31st of March 2025. Application information: We ask you to include a current CV and cover letter with names of two referees who may be contacted at a later date (please note if you do not wish for anyone to be contacted until after an offer has been made). As a School we acknowledge that people’s career paths are rarely linear and welcome applicants to expand on their professional and personal journeys where appropriate. More information on how to submit your application can be found here. For any informal enquiries please contact Anna West at Anna.Wested.ac.uk .