Job summary We have an exciting opportunity for an administrator to work with Procare Health Ltd team providing administrative support to Guildford and Waverley Primary Care Networks and support in delivering our services and projects. You will need to work autonomously to ensure that daily tasks and on-going workloads are prioritised and completed in agreed time frames to ensure the most effective support of Procare Health Ltd. The post holder will be based in Haslemere Community Hospital working flexibly across 8.00 am to 8.00 pm, Monday to Friday providing administrative support to our clinicians/managers with Procare Health Ltd services and projects. You need to be self-motivated and able to work autonomously. Main duties of the job To act as an Administrator working with the Procare Health Ltd team of administrators providing support to the GP Federation and Primary Care Networks across Guildford and Waverley. About us Procare Health Ltd is a GP Federation for Guildford and Waverley in the Surrey Heartlands area, working to improve primary and community care services for our patients. Working at scale to develop new models of effective and efficient care that are fit for the future. We build on best practice, seeking out and creating new opportunities for better care. With high quality care, patient safety and a positive patient and carer experience at the centre of our strategy, our aim is to ensure high quality care for our local community, through being a great place to work with a highly skilled and competent workforce. We are an innovative, ambitious, friendly, and supportive local team and pride ourselves in a clinically led and flat management structure that ensures good visibility of all directors. We are seeking someone with all the right skills and attributes, who is pragmatic, and solution focused and wants be part of our local GP Federation. Date posted 07 April 2025 Pay scheme Other Salary £24,292 a year Contract Permanent Working pattern Part-time, Flexible working Reference number B0165-25-0003 Job locations Haslemere District Hospital Church Lane Haslemere Surrey GU27 2BJ Job description Job responsibilities Job Title Administrator Department Procare Corporate Reports to Senior Operations Administrator Band / Salary £24,292 pro rata to part time hours Hours of work 18.75 hours per week Day of work Monday to Friday - Flexible 8.00 am to 8.00 pm Work Base Haslemere Community Hospital Job Purpose: The post holder is responsible for generic admin functions including: Working as part of team to provide effective general administrative support to Primary Care Networks. Providing administrative support for the effective provision of services and projects, entailing use of the EMIS system and regular liaison with GP practice staff. Providing Financial, Human Resource and Information Governance administrative support and cover for business continuity in the absence of administrator colleagues. Supporting specific projects and services as per requirements of the role, services and the company. Regularly monitoring the general Procare inboxes and respond to queries Managing the office phone line and checking voicemail messages (cloud based) Managing communications with the four Primary Care Networks Formatting policies Reporting, reviewing and resolving incidents according to Procare policy Reporting complaints and compliments. Job description Job responsibilities Job Title Administrator Department Procare Corporate Reports to Senior Operations Administrator Band / Salary £24,292 pro rata to part time hours Hours of work 18.75 hours per week Day of work Monday to Friday - Flexible 8.00 am to 8.00 pm Work Base Haslemere Community Hospital Job Purpose: The post holder is responsible for generic admin functions including: Working as part of team to provide effective general administrative support to Primary Care Networks. Providing administrative support for the effective provision of services and projects, entailing use of the EMIS system and regular liaison with GP practice staff. Providing Financial, Human Resource and Information Governance administrative support and cover for business continuity in the absence of administrator colleagues. Supporting specific projects and services as per requirements of the role, services and the company. Regularly monitoring the general Procare inboxes and respond to queries Managing the office phone line and checking voicemail messages (cloud based) Managing communications with the four Primary Care Networks Formatting policies Reporting, reviewing and resolving incidents according to Procare policy Reporting complaints and compliments. Person Specification Qualifications Essential GCSE or equivalent in Maths and English Demonstrable evidence of on-going continuous professional development Demonstrate evidence of experience in MS Office, email, and Internet browsers Desirable Administrative or financial or professional certificate e.g. marketing / bookkeeping Experience Essential Demonstrable recent experience of working in an administrative environment and working with computerised data systems Demonstrable experience in dealing with the public / customer care and dealing with sensitive and confidential information Understanding of Confidentiality and Data Protection Act Clear communicator with good writing, data entry and telephone skills: capable of constructing and delivering tactfully, sensitive /complex information/ instructions to staff and service users Experience organising meetings, circulating agenda, minutes, action log; minute taking and maintaining effective action log Planning and organising meetings and events for multiple attendees with ability to respond to problems quickly and professional Collaborate with own team to organize rotational capacity for service coverage with service cover agreed by line manager Ability to work effectively as part of a team Understanding of and commitment to equality of opportunity and good working relationships Person Specification Qualifications Essential GCSE or equivalent in Maths and English Demonstrable evidence of on-going continuous professional development Demonstrate evidence of experience in MS Office, email, and Internet browsers Desirable Administrative or financial or professional certificate e.g. marketing / bookkeeping Experience Essential Demonstrable recent experience of working in an administrative environment and working with computerised data systems Demonstrable experience in dealing with the public / customer care and dealing with sensitive and confidential information Understanding of Confidentiality and Data Protection Act Clear communicator with good writing, data entry and telephone skills: capable of constructing and delivering tactfully, sensitive /complex information/ instructions to staff and service users Experience organising meetings, circulating agenda, minutes, action log; minute taking and maintaining effective action log Planning and organising meetings and events for multiple attendees with ability to respond to problems quickly and professional Collaborate with own team to organize rotational capacity for service coverage with service cover agreed by line manager Ability to work effectively as part of a team Understanding of and commitment to equality of opportunity and good working relationships Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Procare Health Limited Address Haslemere District Hospital Church Lane Haslemere Surrey GU27 2BJ Employer's website https://www.procarehealth.co.uk/ (Opens in a new tab)