Business Development
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* Establish an effective sales plan which includes target clients
* Use database and recruitment systems effectively to plan business development activity
* Source, follow up and pass on all leads to colleagues on a timely basis
* Demonstrate excellent relationship building, sales and service skills
* Represent self and Stott and May professionally in all dealings with existing and potential clients
* Meet all marketing call and client meeting targets and achieve planned outcomes
* Where relevant, support manager/managing consultant in driving team business development initiative
Job Management & Client Management
* Demonstrate excellent consulting skills by questioning clients to ascertain needs and presenting the most appropriate solution
* Provide expert, specialist advice and recommendations in a timely manner, demonstrating a sense of urgency
* Manage client expectations in line with market conditions and the principles of equality, diversity and inclusion
* Where appropriate, present an action plan to client and obtain the role exclusively
* Ensure Terms of Business are presented and agreed with client
* Negotiate effectively with clients
Leadership & Culture Management
* Lead by example in exhibiting behaviours which support a high-performance culture and the Stott and May values
* Demonstrate support of corporate and management initiatives
* Contribute to team business plans
* Mentor and/or coach trainees and consultants where appropriate
Systems Engagement & Effectiveness
* Utilise all functions, codes and searches effectively and in line with agreed metrics
* Document all business activity including client, candidate and job information accurately and in a timely manner, adhering to all relevant legislation and policies, including Social Media
* Demonstrate a commitment to maintaining data integrity in line with business requirements.
Candidate Management
* Build rapport with candidates on every call
* Use database and recruitment systems to effectively source candidates
* Identify and utilise a broad range of candidate attraction strategies, including LinkedIn and websites
* Effectively qualify candidates to determine suitability
* Assess and validate candidate skills through interviewing and reference checking
* Use database and systems effectively to code and manage candidate information accurately and in a timely manner
* Manage candidate expectations and advise the candidate accurately on the market, salaries and conditions
* Establish action plans and proactively market the candidate to suitable client organisations
* Represent candidates effectively to clients whether by phone, face to face, via resume or by shortlist report
* Provide timely feedback to candidates regarding roles
* At all times adhere to the principles of equal employment opportunity
* Represent self and Stott and May professionally in all dealings with candidates including over the phone, face to face, in writing and in advertising
* Maintain commitment and control the process
* Gain leads through the qualification process
* Escalate any candidate issues or disputes to Management
Compliance
* Demonstrate commitment to effectively managing risk, adhering to all company standards and legislative requirements
* Escalate any non-compliance or legislative issues to management immediately