Join a Leading Automotive Group
A well-established and growing automotive retailer is looking for a Parts Advisor to join the team in Guildford. This is an excellent opportunity for an individual with a strong understanding of vehicle parts and a commitment to delivering excellent customer service.
The Role
The Parts Advisor will be responsible for handling customer inquiries, managing stock, and driving sales within the parts department. This role requires strong organizational skills, attention to detail, and the ability to build positive relationships with both customers and internal teams.
Key Responsibilities:
1. Provide a professional and courteous service to customers, promoting the benefits of products and services.
2. Accurately process parts orders, ensuring correct stock levels and timely deliveries.
3. Identify and report stock discrepancies or damaged goods.
4. Ensure the correct handling of warranty items and returned parts.
5. Maintain strong working relationships with internal teams and external customers.
What We Are Looking For:
1. Strong organizational skills with the ability to meet deadlines.
2. Excellent attention to detail and accuracy.
3. Previous experience in a parts department or a technical qualification in vehicle parts.
4. Strong communication skills and the ability to build relationships with customers and colleagues.
5. PC and web literacy.
Hours of Work:
Monday to Friday: 08:00 – 17:30 (1-hour lunch)
1 in 3 Saturdays: 08:30 – 12:30
What’s in It for You?
1. Competitive salary and uncapped bonus scheme.
2. Full training and support.
3. 30 days holiday including bank holidays, with additional entitlement based on length of service.
4. Birthday day off.
5. Discounts on MOTs, servicing, and parts.
6. Employee referral and customer introduction bonuses.
7. Life assurance benefit.
8. Contributory pension scheme.
9. Employee assistance program.
10. Career development and progression opportunities.
Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit.
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