Receive and screen all incoming corporate mail, obtaining any relevant background information. Initiate follow up action where necessary, ensuring that an appropriate response is drafted, setting deadlines to ensure the senior team have sufficient time to review draft. Assimilate, manage, and communicate a wide range of information, some of which will be sensitive and complex and may involve matters relating to individual staff or patient matters or to matters of commercial confidence. Communicate with tact, understanding and discretion with members of the public/patients/carers when dealing with enquiries/complaints, particularly in relation to Subject Access Requests. Prepare and distribute agendas and papers for meetings and in accordance with ICB policies, procedures, and timescales. Take accurate minutes of formal meetings in a timely fashion, ensuring that all follow-up action is taken. Work with the Corporate Business Manager on the maintenance of Datix across the ICB. Work with the Corporate Business Manager on Incident Management ensuring records are in place and actions are followed up. Co-ordinate and manage overview of Corporate Expenditure on the Associate Director of Corporate Services pre-payment card. Provide cross cover to Executive Assistants, CEO office and reception during periods of absence and leaveProvide corporate support to specific pieces of work across the ICB in place as and when required, as directed by the Associate Director of Corporate Services (such as Date Custodian Activities/Staff Forum updates).