Role: Chaiiwala Store Manager
Location: Birmingham, B26 3QJ
Hours: Full-Time / Permanent
Salary: £33,000 - £35,000
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
About the role:
Join us and lead the way in creating unforgettable experiences at Chaiiwala! As a Store Manager, youll be in charge of driving success and ensuring everything runs smoothly. Youll oversee everything from delivering exceptional customer service and maintaining product quality to managing inventory and meeting sales targets. Your leadership will guide your team in creating a welcoming atmosphere and ensuring every customer has an excellent experience. With a focus on team development, efficiency, and operational excellence, youll play a key role in driving the success of your store while maintaining the warmth and authenticity that Chaiiwala is known for.
Essentials:
Must be 18 years or older to comply with Airport working regulations.
Successfully pass a DBS Check. This will be funded by EG On The Move.
What youll do:
Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability
Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations
Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained
Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget
Lead and motivate your teams to embrace EG on the Moves vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth
Maintain Chaiiwala brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines
Represent Chaiiwala in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence
Ensure the proper functioning of point-of-sale systems and any digital ordering platforms
Whats in it for you?
Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:
Bonus Incentive
Upto 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
Flexible working
Employee Assistance program
Mental wellbeing and support
Financial wellbeing
Life coaching
Legal Assistance
Life insurance
Retail Discounts
Learning & Development Opportunities
Salary Sacrifice Pension
What we are looking for:
Proven leadership experience in a managerial role, preferably in a retail or hospitality environment
Flexibility to work various shifts, including weekends and holidays
Ability to inspire, motivate and lead a team effectively
Dedicated to delivering excellent service that exceeds customer expectations
The ability to work under pressure and handle challenging situations in a fast-paced environment
Be a part of it:
At EG On the Move, were excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and youll have the opportunity to learn and inspire. Power your career and be part of something transformational!
Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.
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