Job Description The Head of Content i s to lead and develop Fastmarkets content team and will be responsible for overseeing the creation of compelling, high-quality and multi-channel content that drives engagement, strengthens our brand positioning, supports lead generation and customer retention efforts. This role requires an experienced content leader with a passion for producing a variety of content formats – including whitepapers, webinars, podcasts, infographics, copy and sales collateral. The Head of Content will manage a team of 5, collaborating closely with cross-functional teams including sales, product, editorial and tech. PRINCIPLE ACCOUNTABILITIES Content Strategy and Leadership: Lead the content production function, working with the Director of Marketing to develop and execute a content strategy aligned with Fastmarkets’ business objectives. Oversee the creation and delivery of a wide variety of content types (white papers, webinars, podcasts, digital artwork, and written copy) that engage and inform Fastmarkets’ target audience. Identify content opportunities and trends, leveraging insights to evolve the content production strategy. Foster a culture of creativity and innovation within the content production team. Team Management and Development: Manage a multidisciplinary team of content managers, copywriters, designers, and content executives. Provide leadership, mentorship, and professional development to the team, ensuring high performance and collaboration. Allocate resources effectively, balancing workload and ensuring timely delivery of content. Set clear objectives, KPIs, and performance standards, conducting regular reviews and offering feedback. Content Production and Optimisation: Ensure all content is of the highest quality, consistent with Fastmarkets’ brand voice, tone, and style. Work closely with designers to produce engaging visual content (infographics, reports, digital artwork) that complements written content. Collaborate with content managers and copywriters to ensure copy is impactful, accurate, and optimised for SEO where necessary. Oversee the planning and execution of multimedia content, such as webinars and podcasts, ensuring technical excellence and relevance to audience needs. Manage the content production process from concept through to distribution, ensuring deadlines are met and content is aligned with campaign goals. Collaboration and Stakeholder Management: Work with marketing, sales, and product teams to align content with campaign objectives, product launches, and customer needs. Liaise with external agencies and freelance talent as needed, ensuring the highest standards of quality and communication. Ensure cross-functional teams are aware of and can utilise content to support their initiatives. Performance Tracking and Continuous Improvement: Analyse content performance metrics to evaluate the effectiveness of content initiatives and inform future strategy. Stay updated on industry best practices, ensuring Fastmarkets stays ahead of content marketing trends. Lead initiatives to continuously improve processes, tools, and workflows to optimise the team’s efficiency and impact. KEY INTERFACES Marketing Commercial Teams Editorial Product Teams External Production & Design Agencies