We have an exciting opportunity for an Account Manager based in Bedford for one of our clients on a full-time permanent basis.
Summary of the Account Manager role
Salary: up to GBP26,000
Location: Bedford
Type of Contract: Permanent
Hours: 37 hour working week Monday - Friday
Responsibilities of the Account Manager
* Act as primary contact for requests for orders and quotes.
* Build strong relationships with customers.
* Handle customer escalations.
* Ensure orders are managed and shipped in a timely manner.
* Expedite the orders.
* Issuing credit notes.
* Answer telephone queries.
Requirements for a successful Account Manager
* Previous account management experience.
* Excellent relationship building and customer service skills.
* Excellent typing skills.
* Strong IT skills with proficiency in Excel and SAP.
* Experience using CRM systems.
* Excellent communication skills both written and verbal.
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