What you’ll do: As Hard Services Manager, you will oversee and manage the maintenance, repair, small works and compliance function for our Local Authority client. The Hard FM service consists of delivery of a planned and reactive maintenance service in accordance with key performance indicators and quality standards. The Hard Services Manager will have line management responsibility for a multi disciplined direct delivery team and responsibility for managing delivery through specialist subcontractors. In delivering your role, your key responsibilities will include: To ensure that the Facilities are maintained to the levels specified in the Performance Standards of the Project Agreement and that all Buildings & Asset Maintenance KPI’s have been achieved. Support with the provision of and ensure the delivery of the 1-year and 5-year life cycle forward plans. Manage all minor works and variations with the support of, where appropriate, RFM projects teams. To carry out asset verification across the estate, to ensure all major items of plant are recorded on the CAFM system, and when required add/delete assets following lifecycle and project works. To effectively plan PPM work for the maintenance team and sub-contractors using the FM CAFM system and update the system diary to reflect any changes in PPM dates. To closely liaise with the client to ensure that all works delivered are to the required standard, that there are no disruptions to the school day and where appropriate agree remedial works. About you You’ll have extensive experience of leading a multi-disciplined maintenance team in the provision of Facilities Management services and customer liaison. You'll be able to demonstrate your awareness of statutory requirements for compliance, and able to balance the needs of quality and profit on the contract. You will have previous experience using CAFM and BMS systems. T he successful candidate will require a an Enhanced DBS with child barred list check prior to starting in the role. Who we’re looking for: People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.