Job Opportunity: Temporary Inbound Call Handler - ASAP Start Date
Location: Stockton
Contract: Temporary Position, 24 hours for 4 weeks
Hourly Rate: £12.00ph, paid weekly through OA
Working Pattern: Monday, Wednesday, and Friday, 8am - 6pm
We are currently looking for a Temporary Inbound Call Handler (service department) to join our client, a prestigious car dealership in Stockton.
About the Role
Your responsibilities will include:
Handling Inbound Calls: Answering calls from customers to book service appointments or answer service-related questions.
Booking Service Appointments: Scheduling and confirming service appointments, collecting necessary details (e.g., vehicle info, preferred times).
Providing Information: Offering information on available services, maintenance, repairs, and promotions.
Customer Support: Assisting with any service-related concerns, providing updates on ongoing services, and troubleshooting issues.
Data Entry: Recording customer and vehicle information into the system accurately.
Managing Queries: Resolving customer queries regarding pricing, services, and warranty coverage.
Who We're Looking For
We are looking for a proactive and friendly individual who can bring the following skills to the role:
Excellent communication skills
Strong organisational abilities
A welcoming and professional attitude
Proactive and enthusiastic approach to tasks
Why Join Us?
As a temporary employee with OA, you will enjoy a...