Job Title : Operations Assistant Location: Ellistown Type – Full Time – Monday to Friday Salary : £30,000 plus bonus Responsibilities Joining a small team and under the Operations Manager supervision, your main responsibilities will be as follows: Physically check tankers and other similar vehicles and perform an on or off-hire inspection with customers. This would involve operating the tanker, climbing ladders to inspect the top of the vehicle and checking the internal condition of tank barrels. Go into the yard and other sites to conduct physical inventories/yard checks listing all assets & 3rd party vehicles in yard cross referencing with TIP systems, before forwarding for authorization to branch manager. Provide customers with level of service and care as prescribed by TIP, handling all telephone enquiries in a professional, business-like manner, utilising every opportunity to develop TIP’s business levels Process purchase orders (POs), scrutinising costs with vendors and identifying any recharges, coding correctly and filing proforma to ensure customer servicing requirements are met Ensure compliance with license regulations relating to avoidance of prohibition for serviceable tankers Order parts for technicians and MSUs (Mobile Service Units) confirming required delivery dates. As parts are used from stock, raise POs to replenish stock levels. At each month end, collate PO's that are sent to Whale to ensure reconciliation of stock/value balance Competencies Proven experience of excellent customer service Excellent communication skills (both written and oral) Ability to develop business opportunities IT savvy Excellent organization and administrative skills Ability to work independently or as part of a team Why Join TIP Group Invest in your career by joining TIP UK, certified Great/Best Place To Work along with the Best Employee Well-Being Award We believe it is important to reward our employees for their outstanding skills and commitment. That's why we offer a range of benefits in addition to an attractive compensation package: Company pension Private healthcare – with opportunity to upgrade to include immediate family 25 days holiday plus bank holidays plus opportunity to buy up to 4 days or sell up to 5 days. £1,000 referral programme Life assurance – 3 x salary GIP (Group Income Protection) Annual employee wellbeing payment. Long service and success awards and recognition Many training development opportunities. Full PPE provided for all climate conditions Xmas vouchers Employee Assistance Programme via Health Assured We would also welcome applications from individuals with the following experience in: Parts Advisor, Parts Specialist, Workshop Controller, Service Operations Manager, Service Advisor, Technical Support Advisor, Logistic Administrator, Logistics Coordinator, Logistic Support, Supply Chain Administrator, Operations Coordinator, Fleet Services Coordinator, Workshop Coordinator, Inventory Control Specialist, Workshop Manager, Customer Service Technician, and Operations Support Specialist. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.