Motor Claims Handler
Location: Solihull
Salary: Up to £28,000 per annum
Position Type: On-site
Job Overview:
Time Recruitment is proud to represent a growing company in their search for a Motor Claims Handler to join their team in Solihull. This is a key role within the organisation, responsible for managing all aspects of claims handling and accident-related interactions with driver partners, passengers, and solicitors. The successful candidate will ensure that claims are processed efficiently from first notification of loss (FNOL) through to completion while maintaining compliance with legal and company regulations.
This is an exciting opportunity for someone with motor claims experience to contribute to the smooth operation of the claims process, resolve complex claims, and support the company's focus on customer satisfaction.
Key Responsibilities:
1. Manage all interactions related to claims handling and accidents, including liaising with driver partners, passengers, solicitors, and insurers.
2. Build and maintain key relationships with external customers and business partners, as well as internal teams.
3. Oversee debt recovery for complex or aged claims (over 60 days) and manage your own claims.
4. Communicate with all parties involved in a claim, including driver partners, third-party drivers, insurance companies...