Our client, a prominent player in the HR and administration sector, is currently seeking a dedicated Sales Administrator for a fixed-term position. This role is pivotal in ensuring smooth sales operations and customer satisfaction through meticulous administrative support and excellent customer service. Key Responsibilities: Handle enquiries from customers regarding products, services and order status Respond to customer inquiries and resolve issues in a timely manner Ensure customer information is accurate and up to date in company records Provide administration support for quotations of all new projects Liaise with material control and manufacturing departments for delivery promises Book out service exchanges, repair transmissions, and spring couplings Input and book out spare part orders Maintain up-to-date records on outstanding transmissions with customers Process and track sales orders, ensuring timely delivery and customer satisfaction Support the warranty claim system in collaboration with other team members and the service team Carry out back-to-back ordering for parts from Germany when required Liaise with Germany to progress urgent orders Assist in other company projects or tasks as and when required Job Requirements: Experience in technical mechanical sales administration Experience of dealing directly with customers Commercial acumen Good telephone manner Proficiency in Microsoft Excel and Word Excellent communication skills Strong organisational and multi-tasking skills Benefits: Fixed-term position with potential opportunities for career growth Engaging and dynamic work environment Opportunity to work closely with a variety of departments Comprehensive employee benefits package If you have a background in sales administration and are eager to contribute to a thriving team, we would love to hear from you. Apply now to join our client's dedicated HR and administration team