Vulcan Flue Systems are looking for a Customer Service Operations Executive to join our team. This is an exciting opportunity to join an established but growing business in Tunbridge wells.
As a Customer Service Operations Executive you will form an integral part of our team. Your main responsibilities will be as follows:
- You will have a confident phone manner and be organised in your approach to work.
You will have regular communication with our customers both by email and over the telephone, keeping our CRM system, project folders and accounting system up to date with customer information.
- You will be responsible for placing material orders and reviewing supplier invoices enabling you to allocate material costs against each individual project. Using this information, you will produce weekly reports demonstrating profit levels on a project-by-project basis.
- You will pull together all of the supplier invoices for prompt payment (by a company director) within our agreed supplier terms.
-You will issue invoices to our customers through our accounting software and make calls, followed up by email, to remind any...