Fintech RS are currently supporting our client, an established and well know legal firm in Aberdeen, to recruit for a Part-Time Mortgage Administrator (25 Hours) to join their team on a permanent basis. This role involves managing the administrative tasks related to mortgage applications, ensuring all documentation is complete, accurate, and compliant with regulatory standards. The Mortgage Administrator will assist in the smooth processing and approval of mortgage applications, providing exceptional customer service to clients. This role is Part-Time (25 hours per week) offering 10am-3pm but may be flexible to these.
Key responsibilities:
· Providing Administrative support to the Financial Services Department
· Prepare home insurance, life insurance and income protection quotes for all Advisors
· Assist Advisors to research the most appropriate Mortgage and relevant Insurances for clients and summarise for Advisors
· Upload mortgage documents and chase any outstanding documents that may be required in order to complete the mortgage
· Assist Advisors with life, income protection & home insurance applications and chase until acceptance. Thereafter review with Advisors until policy received
· Audio typing when required
· Providing high quality customer service to all customers and clients whilst supporting through the Mortgage process
· Additional Administrative support that arises
Skills and Experience required for this role :
· Previous experience working in Mortgage or Financial Services is very desirable but not essential for this role
· Knowledge of Mortgage and Protection sourcing systems preferred
· Outstanding customer relation/ service skills are essential for this role as you will be very people facing, dealing with vast numbers of clients every day
· A friendly, bright and enthusiastic personality
· Excellent communication skill and the ability to liaise with all levels of internal and external stakeholders
· The ability to work under pressure and to strict deadlines
· Exceptional attention to detail, typing and administrative skills
· A good working knowledge of Microsoft Office and Outlook is essential