Job Description Closing Date: 18th March 2025 Contract Type: Permanent Salary: £40,650 - £43,044 Hours: 35 hours To apply for this position, please click the “Click here to apply” link below. This will direct you to Stirling Council’s new recruitment portal, Oracle. If you are using the Stirling Council Oracle for the first time, you will need to register. Click here to apply About the Role Stirling Council’s Waste Services team is looking for a proactive and innovative Service Development Officer to drive improvements in waste management operations. Reporting to the Waste Collections Team Leader, you will play a key role in developing digital solutions, optimising service processes, and implementing strategic improvement projects. Key Responsibilities Lead and manage service development projects, improving efficiency and customer experience. Analyse and optimise waste collection routes using digital tools. Develop and implement digital transformation initiatives within Waste Services. Provide training and support to operational staff on new systems and processes. Collaborate with internal and external stakeholders to enhance service delivery. About You HND/SVQ qualification or equivalent experience. Experience in waste management or environmental services, ideally within a local authority. Strong project management and problem-solving skills. Excellent communication and stakeholder engagement abilities. Proficiency in IT systems, including MS Office and GIS-based software. A valid UK driving licence. This is an exciting opportunity to contribute to the development of waste and environmental services in Stirling, making a real impact on efficiency and sustainability. If you would like an informal chat about the role, please email Mark Seath, Waste Collections Team Leader,( seathmstirling.gov.uk .) so this can be arranged. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. Job Description Salary Additional Information Stirling Information February Requirements The Benefits 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life. Biennial incremental progression until top of your payscale is reached Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/ Up to 6 months full sick pay and 6 months half pay dependent on length of service Carers Leave Up to 4 weeks paid Paternity Leave Access to Health & Wellbeing support Ongoing opportunities for Learning & Development Cycle to Work Scheme Lift share Scheme Car Lease Scheme Technology Benefit Scheme