Business Centre Manager - Recruitment Agency | Competitive base salary + bonus | Central London
Are you an experienced recruitment manager or team leader with a proven track record of business development looking for the next step in your career? Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. As a Branch Manager you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.
Brook Street is one of the UK’s leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.
Maintain and develop relationships with existing and new clients through regular and structured contact to establish on-going business needs and maximise business potential
Provide on-going coaching and support for each consultant
Monitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a team
New Business Development
To identify potential business opportunities through local research and monitoring or competitor activity
Develop and maintain business relationships with appropriate client contacts
Maximise the new business performance of the branch consultants through the effective targeting and monitoring of sales activities with a focus on core activity
Maximising Existing Business
Maintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potential
Conduct regular quality assessments to include quality of service and temps/or applicants to all clients
Manage Performance
Manage the performance for each branch consultant, conducting regular
performance reviews and taking action when appropriate
Ensure succession planning in place through effective recruitment in conjunction with Regional Operations Manager
Training and Development
Devise an individual training and development plan for each consultant and maintain regular reviews to evaluate measures to assess the effectiveness of the training
Provide on-going coaching and support for each consultant
Implement effective team building and motivational ideas for the team
Compliance
Ensure compliance with company, client and legislative requirements including the signing off of applicant files and referencing
Support and train branch consultants to ensure compliance is adhered to at all times
Maintain accurate client and applicant data using company system
Comply with the Company’s Business Ethics and standards of excellence
Prepare for and co-operate with regular branch audits to ensure compliance
Financial Results
Monitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a team
Monitor customer service through the Quality Management Programme
Promotion of Brook Street’s professional image through the appearance and conduct of the branch staff
A clearly defined career pathway with achievable promotion criteria
~ A generous bonus structure paid both monthly and quarterly
~ Huge money-earning potential and career progression opportunities
~ Uncapped bonus scheme
~ A global organisation offering a variety of progression opportunities
~ 24 days' annual leave (rising with service) plus your birthday off
~ Work the ethical way – join a business that has been named one of the world’s most ethical for thirteen years running!
~ Generous company benefits including private healthcare, employee discounts and many more