About the role
You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Tasks include unloading and loading stock, accurately recording deliveries, moving stock around the warehouse, and collecting stock for deliveries. All tasks must be performed safely, with awareness of individual health and safety responsibilities. Please note that this role involves heavy lifting.
Key Responsibilities
1. Take ownership of stock presentation received through the supply chain to ensure products reach customers in perfect condition.
2. Consistently promote and deliver outstanding customer service.
3. Identify opportunities to reduce wastage and protect profits.
4. Promote and share continuous improvement opportunities within the Customer Delivery Hub.
5. Maintain a clean, tidy, and safe working environment and adhere to legal compliance.
Essential Skills/Experience
* Good communication skills, including telephone, verbal, and written.
* Understanding of Google Suite/Programs.
Desirable Skills/Experience
* Category B manual UK driving licence (no more than 6 points).
* Previous warehousing experience.
* Previous customer service experience.
About The Partnership
We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are driven by our purpose to build a happier world. As Partners, we share ownership and responsibility for our success, working together with kindness and respect.
We focus on being brilliant at retail, continuously innovating, adapting, and diversifying. We uphold our values of price, quality, and service excellence in John Lewis and Waitrose.
We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively.
Additional Information
Some roles may require pre-employment vetting, including DBS checks and financial probity checks. Please complete any required documentation promptly to avoid delays.
We encourage early applications as vacancies may close early due to high interest.
We support flexible working arrangements, such as flexible or compressed hours, job sharing, or shorter contracts. Discuss your preferences with the hiring manager during the interview.
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