Job Title: Tenant Liaison Officer - Social Housing
Location: Yorkshire and the Humber, West Yorkshire, Leeds
Job Type: Temporary, expected to work Full-Time hours
Primary Industry: Construction
Salary: £13 - £14 Per hour
Job Description:
Job Duties:
Act as the primary point of contact for tenants within the social housing project
Coordinate and facilitate communication between tenants and the Engineering team
Address tenant inquiries, concerns, and complaints in a professional and timely manner
Ensure that tenants are informed of any upcoming construction activities that may impact them
Work closely with the project team to ensure tenant satisfaction and compliance with project requirements
Required Qualifications:
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Strong organisational skills and attention to detail
Previous experience in a similar role within the construction industry
Education: A relevant qualification in a related field
Experience: Minimum of 2 years in a tenant liaison or similar role
Knowledge and Skills:
Understanding of construction processes and terminology
Ability to resolve conflicts and address tenant concerns effectively
Proficiency in Microsoft Office suite
Preferred Qualifications:
Health and Safety certification
Experience working with social housing tenants
Working Conditions:
Office-based with regular site visits
Full-time hours, with occasional evening or weekend work required
Temporary position with the possibility of extension