Job Description
We are seeking an Inside Sales Specialist to focus on aftermarket products and provide exceptional customer service for our client based in Altrincham...
* Manage primary aftermarket customer relationships (B2B) and support activities
* Proactively sell aftermarket products and communicate value to customers
* Create and execute account plans for larger customers
* Collaborate with Outside Sales and Account Management Teams for strategic accounts
* Develop and maintain customer network through virtual engagement
* Promote all Lines of Business brands/technologies equally
* Provide product knowledge and technical advice to customers
* Coordinate with internal teams to support customer needs
* Prepare and present regular account sales reviews and forecasts
* Update CRM (Microsoft Dynamics) and other IT systems to reflect customer contacts
* Analyze sales tools to understand customer needs and drive sales
* Gather and maintain relevant business intelligence
* Create, follow up, and expedite offers and orders
Requirements:
* Past sales or customer service experience
* Business to Business (B2B) experience
* Customer-focused and solution-oriented.
* Sales ‘hunter’ mentality
* Analytical & process driven
* Methodical way of working with content & data focus
* Strong verbal, presentation, and written skills.
* Strong selling skills
* Familiarity and mastery over digital engagement tools (e.g. Teams / Zoom etc.) to be able to run sales calls digitally
* Willingness to learn and continually improve.
Hours: 37.5hrs per week Mon - Fri
Location: Altrincham (Hybrid working following training - 3 days office / 2 days working from home)
Salary: up to £35,000 + Uncapped OTE + Benefits