Scheme Manager
Middlesbrough
4 month contract
21 hours per week
£15.99 to £16.95 LTD / £13.63 to £14.45 PAYE (inc hol)
One of the most prominent housing associations in the North East is recruiting for a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in Middlesbrough.
THE ROLE
The Scheme Manager will provide on-site housing management services for sheltered accommodation in Middlesbrough, with a focus on tenant relations, property maintenance, and effective rent management.
* Facilitate property lettings and tenant communication for smooth onboarding
* Conduct regular health and safety checks to ensure property conditions are well-maintained
* Submit Housing Benefit claims within required timelines, coordinating with external agencies when necessary
* Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
* Act promptly on complaints regarding anti-social behaviour, escalating where needed
* Issue tenancy notices in consultation with the Team Manager for tenancy agreement breaches
* Report communal area repairs and maintain strong partnerships with external support agencies
THE CANDIDATE
The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered housing setting.
* Strong understanding of tenant and housing management, particularly for older adults
* Skilled in handling rent accounts, including rent arrears and liaising with benefit agencies
* Confident in conducting health and safety checks within residential environments
* Effective communicator, able to handle complaints and uphold tenancy agreements
* Experience working collaboratively with external agencies to support tenants' needs
THE CONTRACT
* 21 hours per week (flexible days and times)
* 4 month contract
* The pay range for the role is £15.99 to £16.95 per hour LTD company rate. The PAYE equivalent is £13.63 to £14.45 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772208966 to discuss the role in more detail!
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