Job summary An exciting opportunity has arisen for an enthusiastic, motivated Patient Services Assistant to join our award winning stroke service. Over the past 20 years stroke care has changed dramatically. Stroke is now treated as a medical emergency, where time is brain, and our service has developed to reflect this. Our needs lead service admitting patients aged 18 upwards comprises of a dynamic multi disciplinary team, including research staff, that deliver evidence based patient centred care along our stroke pathway, from admission through to discharge to the community. If you are interested in stroke care and want to be part of this busy, dynamic, innovative research active stroke service then we would love you to join our successful team. Main duties of the job Our successful candidate will be responsible for the supporting the patients with meals and drinks, focusing on the specific needs of the individual, This will include responsibility for the ward environment, adherence to Infection Prevention policies, general cleanliness and tidiness on the ward, maintaining effective communication with the patients, their relatives and professional colleagues, You will be directly supervised and supported by a Registered Nurse. When you join the organisation you will complete a mandatory training package and receive support to develop your skills in this area. We also offer annual stroke specific training to support the needs of our patient group About us Our benefits We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. Date posted 26 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 419-6983481-PSA-MY Job locations Hyper Acute Stroke Unit York Hospital, Wigginton Road York YO318HE Job description Job responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitmentnhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job description Job responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitmentnhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Person Specification Experieince and Knowledge required Essential Effective oral and written communication skills Desirable Previous NHS experience Apptitude and Personal qualities Essential Caring disposition Previous experience of working with people Person Specification Experieince and Knowledge required Essential Effective oral and written communication skills Desirable Previous NHS experience Apptitude and Personal qualities Essential Caring disposition Previous experience of working with people Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust Address Hyper Acute Stroke Unit York Hospital, Wigginton Road York YO318HE Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)