Brownlow's Inn Receptionists play a vital role in delivering a great guest experience to all of our guests.
They have a keen eye for detail, an organised approach, and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front of house teams, with plenty of opportunities to progress.
As one of our Reception team, you are the first and last person our guests see. You set the bar for their visit and will make sure that everything has exceeded their expectations before they leave.
This position will include shift working as well as Saturday and/or Sunday on a rotational basis. Additional hours may be required to support the hotel during our busier periods, including bank holidays.
Previous experience in a hotel reception setting would be desirable, with experience and proficiency in answering emails, dealing with customer queries and complaints, as well as an excellent telephone manner. Full training will also be provided.
Job Type: Part-time
Pay: From £11.44 per hour
Schedule:
* Day shift
* Night shift
* Weekend availability
Work Location: In person
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