Description POSITION SUMMARY We are looking for a passionate Loss Prevention Officer to join our wonderful team at London Marriott Hotel Marble Arch. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At MarriottBe you. The impact you’ll make Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home. What you’ll do Patrol all areas of the property and assist guests with room access Monitor security feeds and conduct daily physical hazard inspections Respond to accidents and assist guests/employees during emergency situations Defuse guest disturbances and escort individuals from the property if necessary Conduct investigations, gather evidence, and facilitate interviews with relevant parties Complete required shift reports and maintain confidentiality of all loss prevention documents Perks you deserve We’ll support you in and out of the workplace by offering: Team-spirited coworkers Learning and development opportunities Encouraging management Wellbeing programs Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we’re looking for Strong communication skills A history of thriving in stressful situations A team-first attitude A gift for paying attention to the smallest details Exercise good judgment and maintain a professional demeanor This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors. LONDON MARRIOTT MARBLE ARCH A modern destination for business and leisure, the luxurious 4-star London Marriott Hotel Marble Arch is a stylish fixture on the central London landscape. Just a 5-minute walk from Oxford Street, Marriott Hotel Marble Arch features a modern fitness centre, stylish rooms and a contemporary restaurant, The Pickled Hen, showcasing relaxed drinks and locally sourced fare. Our mission is to fuel our guests’ curiosity and spark new perspectives. Join a collaborative team of creative, dynamic people setting the pace in the industry. Our hotel is a welcoming haven amid the best of Central London. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.