My client a leading law firm are seeking a Billing Supervisor to oversee the daily activities of a team of Billing Coordinators. This role is crucial for ensuring accurate and timely billing processes and also involves performing Billing Coordinator duties for assigned partners. The ideal candidate will have significant experience in a large law firm setting, including exposure to VAT and disbursements.
Day-to-day of the role:
1. Supervise and train a team of Billing Coordinators, managing all day-to-day activities to ensure an accurate and timely work product.
2. Assign tasks and projects, oversee processes, address issues, and provide resolution when needed.
3. Participate in the interview and staff performance process, make recommendations regarding evaluations, and administer disciplinary action consistent with firm policy, escalating as appropriate.
4. Ensure staff follows standard operating procedures, taking appropriate action when performance does not meet targets and objectives.
5. Review and maintain client fee structures, rate changes, special billing requests, and invoices to ensure compliance with firm policies and procedures.
6. Draft bills, ensure time and disbursements are billed accordingly, finalize drafts, and perform other billing coordinator duties for assigned partners.
7. Act as a resource for the research and resolution of complex and/or escalated billing questions and discrepancies, providin...