Job Title: Operations Manager
Location: South West London
Salary: £80,000 + Car
Overview:
We are seeking a highly skilled and experienced Operations Manager to oversee a multi million pound contract focused solely on repairs and voids across South West London/Surrey. This role involves managing a well established team, ensuring smooth operations, and driving efficiency across the contract.
Key Responsibilities:
* Oversee and manage the delivery of repairs and voids contracts across South West and Surrey with a large patch in KT/TW post code areas.
* Lead and support the Contract Management team, ensuring clear communication and effective delegation.
* Manage a structured team including a Contracts Manager, Repairs Manager, and four Supervisors.
* Work closely with a 10-member Scheduling Team to ensure efficient workflow and service delivery.
* Focus on delivering Reactive maintenance, while also contributing to the development of a South Coast hub.
* Support expansion efforts further into Surrey and Hampshire including: Crawley, Portsmouth, Worthing, and surrounding areas.
* Drive strategic growth across London, identifying new opportunities and improving service delivery.
* Ensure contractual compliance, high service standards, and cost-effective operations.
Requirements:
* Proven experience in operations management within a Tier 1 Maintenance Contractor.
* Strong leadership skills with experience managing multidisciplinary teams.
* Excellent understanding of repairs and voids management.
* Strategic mindset with a focus on expansion and operational efficiency.
* Ability to build and maintain strong relationships with key stakeholders.
* Full UK driving license (company car provided).