Main area Diagnostics Grade Band 2 Contract Permanent Hours Part time - 20 hours per week (Working 4 hours a day Monday - Friday) Job ref 210-2025-216
Employer Countess of Chester Hospital NHS Foundation Trust Employer type NHS Site Countess of Chester Hospital Town Chester Salary £24,169 pa pro rata Salary period Yearly Closing 14/04/2025 23:59 Interview date 24/04/2025
Band 2
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation.
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
Job overview
Working Part Time: 20 hours per week
The Health Records Clerk are responsible for providing an essential support service in the care of the patient, ensuring the right information is at the right place at the right time.
The post holder will be responsible for retrieving case notes, which may be stored in the locations across the Trust. Ensuring excellent data quality, collation and organising of information, digitilisation and quality checking case notes in readiness for future outpatient attendances and inpatient admissions.
Main duties of the job
1. Work as part of a team within all areas of Health Records and Outpatient Service including the Health Records Library, Maternity Records and Scanning, to ensure that an efficient service is provided at all times.
2. Prioritise work load to ensure agreed timescales and key performance indicators are met.
3. Responsible for producing a daily print out of relevant admissions lists, pulling lists and clinic lists from the Meditech Computer System.
4. Responsible for the collection of case notes for future admissions and outpatient attendances from the Health Records and Maternity Records Library on a daily basis.
5. Problem solve to locate missing case notes ensuring that all possible searches have been undertaken. Missing case notes can jeopardise patient care, outpatient and in patient consultations may be cancelled if the case notes are not available.
6. Responsible for tracking case notes to relevant other departments using the Case Note Tracking Module of Meditech.
7. Due to the physical effort required in handling case notes, ensure that lifting/handling guidelines are followed.
8. Responsible for collating all off site casenote requests to ensure that they are requested and pulled twice a week with the Senior Clerk/Supervisor.
9. Use office equipment such as the Computer, Photocopier and Fax Machine.
10. Comply with the Trust and Departmental policies and procedures.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
* The Countess of Chester Hospital: providing 438 general and acute beds
* Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
* Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualification
* A Minimum of 3 GCSE’s or equivalent
* Computer Literate
* ECDL
* Basic Level CTC (IHRIM)
Knowledge and Experience
* Previous Clerical Experience
* Previous Customer Service Experience
* Previous NHS Clerical Experience
Disclosure and Barring Service Check
If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Enhanced DBS check applications that are submitted with omitted or incorrect information will be withdrawn. In the event errors are identified on your original application, a new application will need to be submitted and you will be required to pay the DBS application fee again.
The cost of the DBS application will be deducted from your salary over the first three months of employment.
Overseas Candidates
The Department of Health and Social Care has released a new publication to support overseas candidates looking to work in health and care in the UK.
The new guidance provides information on the recruitment process that candidates should expect when applying for work in the UK.
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