Job Title: SC Cleared Collaboration Tooling Engineer (Atlassian Experience)
Location: Fully Remote
Contract: 12-Month Contract (with possible extension)
Security Clearance: SC (Security Cleared)
Day Rate: £450 per day
About the Role:
We are looking for an experienced Collaboration Tooling Engineer with strong expertise in Atlassian products to join a dynamic team on a 12-month contract basis. This fully remote role is ideal for a candidate who holds SC (Security Clearance) and has a deep understanding of collaboration tools, specifically the Atlassian suite (Jira, Confluence, Bitbucket, etc.).
As a Collaboration Tooling Engineer, you will play a key role in the implementation, management, and optimization of Atlassian collaboration tools across various teams. You will be responsible for ensuring that the tools are tailored to meet business needs, integrated with other platforms, and continuously optimized for performance and usability.
Key Responsibilities:
* Implement, manage, and optimize Atlassian collaboration tools (Jira, Confluence, Bitbucket, Trello, etc.) in line with business requirements.
* Work with stakeholders to configure and customize tools to ensure alignment with team workflows and objectives.
* Provide technical support and troubleshooting for Atlassian tools, ensuring issues are resolved quickly and efficiently.
* Integrate Atlassian tools with other internal and third-party systems to enhance functionality and streamline workflows.
* Collaborate with development, operations, and business teams to ensure Atlassian products meet the evolving needs of the business.
* Document best practices, guidelines, and processes for using Atlassian tools within the organization.
* Train and mentor team members on the effective use of Atlassian products, including Jira workflows, Confluence documentation, and Bitbucket repositories.
* Ensure all work is done in compliance with SC clearance guidelines and security policies.
Required Skills and Experience:
* Active SC (Security Clearance) is required for this role.
* Extensive experience with Atlassian suite of products (Jira, Confluence, Bitbucket, Trello, etc.) in a professional environment.
* Strong experience in configuring and customizing Jira workflows, permissions, and schemes.
* Hands-on experience with Atlassian Cloud and/or Data Center deployments.
* Knowledge of CI/CD processes and experience integrating Bitbucket with other tools like Jenkins or GitLab.
* Solid understanding of Agile methodologies and how to leverage Atlassian tools for Agile project management.
* Experience with Scripting/Automation within Atlassian products (e.g., Jira automation rules, Confluence macros, etc.).
* Strong problem-solving skills and the ability to troubleshoot issues across the Atlassian suite.
* Excellent communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
* A strong ability to work independently and manage multiple priorities in a remote work environment.
Desirable Skills:
* Experience with Atlassian Access for user management and security configurations.
* Familiarity with Opsgenie, Trello, and other Atlassian tools in the ecosystem.
* Experience with Cloud migrations or managing hybrid environments (Cloud + Data Center).
* Understanding of ITIL, DevOps, or Service Management frameworks.
* Knowledge of Linux/Unix systems for configuring Bitbucket and other Atlassian applications.