The Deputy Head of Client Services serves as a strategic partner and advisor to the Head of Client Services, playing a critical role in facilitating effective decision making, managing allocated projects, and ensuring the smooth operations of the CST Leadership Team.
The ideal candidate will have a deep understanding of the insurance industry, strong leadership abilities, and a proven track record of supporting senior leadership.
This role serves as the eyes and ears for the Head of Client Services, connecting teams, projects, and critical business information, ensuring meetings and materials are efficient and effective, and serves as a trusted partner to deliver against business priorities.
Responsibilities
Assist Head of CST and provide a point of reference in their absence, including within any strategic or stakeholder groups
Work closely with the Head of Client Services to drive strategic initiatives, manage priorities, and ensure alignment across the CST Leadership Team.
Co-ordinate the operational onboarding of new work and teams to the business
Co-ordinate the development of CST's short- and long-term strategies, working with the Head of Client Services to brainstorm and establish strategic direction. Assist Head of Client Services and Director of Operations in both the monitoring and execution of the strategic plan.
Co-ordinate outsource providers, ensuring work is effective and the business are paying ...