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Client:
TUI
Location:
Glenrothes, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
75e6e14dc6c8
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
ABOUT THE JOB
* Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings.
* You will support and develop your team to be proactive, investigate and resolve questions or complaints, and take ownership when needed.
* Recruit, nurture, and retain top talent while sharing a great deal of fun.
* Use customer feedback and insights to identify trends, challenge existing practices, and find new ways to improve customer satisfaction and loyalty to grow our business.
* As technology evolves daily, TUI provides you with the best tools. Your personality and experience will support coaching, developing, and performance-managing your team while setting high standards that drive engagement.
* Drive your team to exceed company sales and service objectives, often called ‘Smashing your Targets’ in Retail.
ABOUT YOU
* A proven passion for leading by example and delivering excellent customer service.
* A confident and fun motivator with the drive to exceed targets and overcome challenges.
* Skilled in coaching, developing, and performance managing a team to retain talent.
* A fair and inclusive management style that values our people as our most valuable asset.
* An organized individual who takes pride in their work and responsibility for personal development.
* Confident in balancing accounts, complying with company policies, and managing store operations.
* Flexible to work variable shift patterns including evenings and weekends, typically shared 4 weeks in advance.
OUR OFFER
* Fantastic holiday benefits including discounts, special offers, and the option to purchase additional ‘TUI time off’.
* Competitive salary with a commission scheme rewarding exceeding targets and discretionary bonuses.
* Health and Wellbeing support across five key areas – Financial, Health, Social, Community, and Career.
* An inclusive environment fostering a Culture of Care.
* Disability Confident accreditation.
* Investment in your development, starting with an interactive web-based workbook alongside your store induction.
We love to see your uniqueness shine through and inspire the future of travel. To learn more about what Diversity & Inclusion means to us, please visit our website.
If you require further information regarding this opportunity, please email us.
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