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Sector: Audit
Contract Type: Permanent
Hours: Full Time
Job Title: Process Quality Leader
Location: Leeds Factory
JOB PURPOSE
As the largest producer of deodorants in Unilever's global network, the Leeds SU plays a crucial role in supporting Unilever's ambitious growth targets. Our focus is on delivering perfect products to both European and cross-regional markets, with product quality being a key enabler of this growth.
The Process Quality Leader will support the leadership team in driving quality performance and awareness at the operational level. Reporting to the Site Quality Manager, the Process Quality Leader will manage semi-finished products and chemical raw materials, oversee quality technicians and laboratories, and provide flexible support to operations. Additionally, the Process Quality Leader will assist the Site Quality Manager in developing strategic improvement plans and programs.
RESPONSIBILITIES
The primary focus will be the reduction of quality losses by following key areas of responsibility:
Process Innovation and Implementation
* Implement and manage new/modified formulations, processes, and chemicals, including risk management, test methodology, specifications, and washout protocols.
* Manage inspection schedules to ensure material compliance within specifications.
* Approve PFDs and manage the PFD database for product batches.
Management of Raw materials and Semi-finished Product
* Manage testing methods and equipment for incoming chemicals and SFP to ensure timely release.
* Ensure robust processes for managing materials and traceability to limit consumer safety hazards.
* Support supplier onboarding and review processes, including visits to new suppliers/sites.
* Optimise raw material and SFP specifications through statistical review to drive improvement.
* Create Quality Certificates required for product export.
Process and Tank Farm
* Maintenance of three plant side testing and main laboratories.
* Analysis and equipment for the Wastewater treatment plant, Water Plant system and Deodorant Blending Skids.
* Go-to-person for analytical support and key contact for factory processing.
* Sets all Good Lab Practices of the main and plant side labs, including managing calibration, maintenance and verification schedules for laboratory equipment.
* Develop and sustain competencies within the Process Quality team Process and Tank Farm operators.
* Carry out training in support of the wider Quality Programme.
Quality Incident Management
* Responsible for the management of operational quality incidents using internal processes.
* Work with procurement to ensure local quality requirements for new and existing suppliers are communicated.
* Make quick, effective decisions on substandard stock to minimize quality non-conformance impacts.
* Act as primary contact for major quality incidents.
* Lead and support potential recall activities, deputizing for the Site Quality Manager when needed.
* Drive problem solving activities for quality incidents and support other incidents by providing technical knowledge and expertise.
* Identify key Quality losses using continuous improvement tools.
* Identify and investigate consumer complaint trends to drive improvements.
Legislative
* Ensure that legislative requirements are met in process areas and on packing and process lines.
* Management of Site Weight Control.
* Understand the different technologies that help manage weight control.
* Ensure check systems are in place and maintained.
Product Safety & Quality
* Ownership of Quality related documents and processes.
* Key member of product safety and HACCP team.
* Understand and drive compliance to the site product safety and quality policy.
* Pivotal role in internal and external Product Safety and Quality audits.
* Perform regular quality audits and inspections.
Job Functionalities
* Direct Line Management Responsibility.
* Key user for SAP QM inspection module and schedules.
* Manipulate analytical data for SPC and review purposes.
* Be involved / lead audit and investigation processes.
* Key contact for processing (EU R&D).
* Champion quality awareness activities.
* Monitor and measure key Quality performance.
Sourcing Unit Operations
* Provide analytical support for managing environmental KPIs and production waste streams.
* Understand and enforce process safety systems and site safety policies.
* Conduct risk assessments.
* Responsible for use of principles of workplace organisation (5S) in own areas.
ALL ABOUT YOU
Experience and Skills
* Degree level in Chemistry preferred or in other science discipline required.
* Working SAP knowledge.
* Management of stakeholders.
* Laboratory experience and strong analytical skills.
* Advanced problem-solving skills and statistical analysis.
Personal Qualities
* Self-motivated, positive attitude.
* Good team worker.
* Proven record of continuous improvement.
* Able to engage, empower and enable people.
* Comfortable in challenging situations.
NOTES
About Unilever
Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries. Unilever has more than 400 brands found in homes around the world.
What We Offer
We offer a competitive salary and pension scheme, annual bonus, subsidised gym membership, and more.
We strive to achieve a family-friendly and inclusive workplace.
Diversity at Unilever is about inclusion, embracing differences and growing together.
We are keen to find out about your talent and offer the support you need.
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