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Job Summary
To support the medical secretaries and nurses in providing an efficient and timely secretarial and administrative service.
Main Duties of the Job
* Provide secretarial and clerical support to the consultant and medical staff as required.
* Monitor and inform medical secretary of stationary needs.
* Take appropriate action with regards to telephone calls from patients, GPs, and other agencies using initiative, some of which require analysis and guidance from the medical secretaries, where needed.
* To trace notes to the patient's next appointment (within the Trust and outside Trusts) efficiently or to trace them back to Bush Park in the appropriate manner.
* To arrange for copies of clinic letters to be forwarded to Surgeries or departments in an orderly and efficient manner.
* Frequent requirement for concentration where the work pattern is not predictable, i.e., when transcribing dictation and rearranging body of text, punctuation, and grammar, especially with strongly accented dictation and to understand the context in order to do this.
* Maintain an efficient filing system for easy retrieval of documents.
* Required to cover the medical secretaries during annual leave/sickness and adapt to their workplace and individual differential layouts.
* To undertake typing in a timely manner.
Person Specification
Knowledge and Experience
* Proven ability to accurately touch type.
* Good oral, verbal, and written communication skills.
* Audio/word processing skills.
* Demonstrable clerical/administrative experience.
Qualifications
* Typing to OCR 1 (or above) standard or equivalent demonstrable experience.
* GCSE's Grades A - C in English and Mathematics or equivalent demonstrable experience and proven knowledge.
Aptitude and Abilities
* Good communication skills, written and verbal, with ability to demonstrate fluency, clarity, and effectiveness at all levels.
* Effective influencing skills: in general, and with senior health care professionals.
* Attention to detail.
* Accuracy.
* Time management skills.
* Organisational skills.
Attitude and Motivation
* Team worker.
* Ability to work well within a busy environment.
* Proactive, takes own initiative.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Employer name: University Hospitals Plymouth NHS Trust
Address: Derriford Hospital, Derriford Road, Plymouth, PL6 8DH
Employer's website: University Hospitals Plymouth NHS Trust
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