Help us generate the income to deliver our lifesaving mission, to save lives at sea.
The RNLI is one of the UK and Ireland’s best-loved charities. Every day, we save lives at sea – and you can be part of our vital mission. Overseeing the hospitality and hotel operations and the commercial performance of our college in Poole, you will ensure a real focus on providing an excellent training venue, customer and guest experiences, and income generation so we can continue to strive to meet our mission to save every one.
About the job
Our crews, volunteers and staff come to the RNLI College to learn in a modern and inclusive environment. To ensure this primary purpose is delivered, you will actively manage all our stakeholder relationships that are critical to sustaining and developing the experience of visiting or staying at the RNLI College. This includes working closely with our partner organisation which provides the hotel and hospitality services and managing the supporting contract.
You will ensure the environment is ready to consistently support the delivery of exemplary learning and training activities with its supporting hotel and guest facilities. You will own commercial and operational budgets, drive sales and marketing activity through your teams and partnerships and ensure any non-training capacity is optimised for income generation. Additionally, you will ensure a culture of safety, inclusion, and continuous improvement is a...