Sales Support Assistant Hebden Bridge Salary £30-35k Are you highly organised, proactive, and thrive in client-facing roles? We are seeking a Sales Support Assistant to join our client’s Operations Team in Hebden Bridge. Reporting directly to the Operations Director, you will play a pivotal role in driving operational excellence, ensuring seamless client interactions, and setting the standard for the Sales Enablement function of the business. About the Role As a Sales Support Assistant, you will be a critical link between the Operations Team and the company’s clients. Your responsibilities will span from co-ordinating day-to-day team activities to enhancing processes, all while ensuring outstanding service delivery. This is a hands-on, fast-paced position with opportunities to directly influence the company’s reputation as the ‘go-to’ provider within their clients’ organisations. Key Responsibilities: Daily Operations: Allocate workloads to the team each morning, ensuring priorities are met and tasks align with team members' skill sets. Process Optimisation: Review current processes, propose improvements, and oversee the implementation of changes to enhance efficiency. Quality Assurance: Conduct thorough quality checks on generated leads and produce accurate lead documentation. Client Interaction: Attend client calls to hand over leads and coordinate next steps, ensuring smooth transitions and maintaining strong relationships. Appointment Scheduling: Manage meeting invites, monitor responses, and reschedule as necessary. Use client email systems where possible to enhance communication. Facilitate stakeholder handover calls and follow the process for reschedules effectively. CRM Management: Update and maintain accurate records, monitor calls, and gather post-meeting feedback to track campaign success. Productivity Monitoring: Regularly review productivity and make actionable recommendations to the Operations Director. About you We are looking for someone who embodies a “get stuck in” attitude and thrives in dynamic environments. To succeed in this role, you should demonstrate: Strong Organisation and Problem-Solving Skills: Ability to multitask and manage multiple programs simultaneously. A proactive mindset to tackle last-minute changes and urgent requests. Professional Communication: Exceptional listening and verbal skills for engaging with clients, prospects, and team members. High attention to detail in written communications and reporting. Technical Proficiency: Strong understanding of Microsoft 365 platforms and CRM systems. Resilience and Adaptability: An unflappable personality to handle pressure while remaining approachable and motivational. Confidence in making objective decisions and guiding team dynamics. Why Join? This role offers a unique opportunity to make a tangible impact within a growing team. You’ll work closely with clients, enhance operations, and be part of a collaborative and forward-thinking organisation that values innovation and excellence. On offer is a competitive salary up to £35k, a hybrid work model (max 3 days in office), early finish at 3pm on Fridays, Private Healthcare.If you are a results-oriented professional who thrives on delivering outstanding service, we’d love to hear from you. Apply today to become an integral part of this exciting journey