Southern Brooks is seeking a Team Leader to guide a small team of inspiring and dedicated Social Prescribing Link Workers, based in Kingswood, South Gloucestershire. This is a full-time 37 hours per week role, however, applications for 30 hours per week will be considered.
Social Prescribing Link Workers work closely with primary care teams to enable individuals to find the support they need in their community to manage their health and well-being. They see people in their local GP practice and community venues and may visit people in their homes, enabling them to have more control over their lives, develop skills, and give their time to others through involvement in community groups.
As a vital member of our team and in return for your passion, collaborative approach, and commitment, we will provide a favourable salary, excellent annual leave and sickness benefits, and will even give you the day off for your birthday! You will join a passionate, inclusive, committed, and welcoming workplace.
Main duties of the job
As a Team Leader you will lead a small team of Social Prescribing Link Workers within a Primary Care Network (PCN). You will support the Social Prescribing Manager in managing relationships with partners as well as holding a caseload.
In your role as Team Leader, you can expect to:
* Provide line management and supervision to a small team of Social Prescribing Link Workers within Network 4 PCN.
* Assist Link Workers in building relationships with GP surgeries to establish a social prescribing service within the surgery.
* Support Link Workers to build expertise, resilience, and confidence in themselves.
* Review ways of working to provide continuous improvement for the service across the PCN.
Job responsibilities
* Working closely with Primary Care Teams to enable individuals to find the support they need in their community to manage their health and wellbeing.
* Link Workers give people time to talk about what matters to them and guide them to unpick complex issues affecting their health and wellbeing. They support people to find services and communities that will support or fulfil them.
* Provide line management and supervision to a small team of Social Prescribing Link Workers within Network 4 PCN.
* Support the induction of Network 4 Link Workers.
* Coach Link Workers to manage their caseloads.
* Review the performance of individual Link Workers and the team against key performance indicators.
* Ensure Link Workers risk assess cases and follow the appropriate safeguarding policies and procedures.
* Collect and collate data to enable effective review of the service.
* Identify when a person's needs are beyond the scope of the link worker role and refer to the appropriate service.
Person Specification
Qualifications
* Knowledge of and experience in client-working techniques such as motivational interviewing and active listening.
* Educated to GCSE Grade C or above (or equivalent) in English and Maths.
* NVQ level 2 in social care or equivalent experience.
Experience
* Leadership, coaching and management of team members and/or teams.
* At least 2 years experience of working with people with health and social needs, or community-based work with socially excluded groups.
* Experience of managing own caseload.
* Good understanding of the wider determinants of health and wellbeing.
* Knowledge of brief interventions, behaviour change, motivational change.
* An understanding of risk assessment, risk management and safeguarding vulnerable people.
* Experience of working with a wide range of people, including people from different cultures, older people, and those with health conditions / disabilities and neurodivergence.
* Experience of using databases to record client actions and interventions.
Job Related Skills
* Research skills - matching community resources to client needs.
* Partnership working. Building relationships with colleagues, stakeholders, and other organisations.
* Excellent organisational and time management skills to prioritise work, handle conflicting demands and meet tight deadlines.
* Good IT skills, experienced in the application and use of various software packages including MS Office packages and databases.
* Good listening, communication and problem solving skills.
* Ability to work as part of a team, as well as independently.
* Ability to carry out lone working.
Personal Skills and Values
* The belief that every individual should have an equal opportunity to make the most of their lives and talents.
* Commitment to reducing health inequalities.
* Flexible and adaptable outlook.
* Genuine passion, empathy and desire to support clients to lead healthier and happier lives.
* A practical and calm approach to problem solving.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Southernbrooks Community Partnerships
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