BarclayMeade are exclusively supporting a key leadership position within the Materials Handling sector and are seeking a Sales and Service Director to lead, grow and develop a team.
Position Overview:
This is a critical leadership role within the UK&I organisation, including full P&L responsibility and key areas such as sales strategy, pricing, service, and rental operations (used and short-term).
The primary focus of this role is to drive sales and service strategies to boost order intake, expand market share, and meet gross profit targets across the UK & Ireland.
Reporting to the SVP for UK&I, this position will lead a high-performing sales team while managing three distinct sales channels (Direct, Dealer, and E-Commerce). The successful candidate will play a key role in re-positioning the brand and driving profitable growth.
Key Responsibilities:
1. Execute sales and service strategies to meet order intake, market share, and gross profit goals.
2. Provide strategic leadership to optimise sales and service performance, ensuring alignment with company goals.
3. Build and lead a high-performing sales team, including dealers, fostering a culture of accountability and excellence.
4. Develop and enhance sales operations tools and processes across direct, dealer, and e-commerce channels.
5. Initiate and implement growth initiatives to capture new market opportunities and improve sales across all channels.
6. Lead sales enablement activities to support both the salesforce and dealer network.
7. Utilise sales analytics and planning to drive performance improvements.
8. Set and monitor targets for the sales and service teams, adjusting strategies as needed to ensure success.
9. Support the expansion of distribution network through dealer development initiatives.
10. Represent the company in the market, with dealers, partners, and EMEA HQ.
Internal Interfaces:
1. UK&I Management Team
2. Regional and National Sales and Service Teams
3. EMEA HQ
4. Group EMEA HQ
External Interfaces:
1. Dealer Partners
2. Press
Qualifications & Experience:
1. Strong sales leadership experience with a proven track record in both direct and indirect sales (distributor channels).
2. Gravitas combined with agility to adapt to dynamic environments.
3. High level of accountability, resilience, and personal responsibility.
4. Strong negotiation and communication skills, with the ability to build relationships at all organisational levels.
5. Deep understanding of the Material Handling industry, including all business streams and market segments.
6. Ability to develop and execute strategic plans and budgets aligned with business objectives.
7. Effective communication skills across various regions, including EMEA.
8. Proactive, results-driven mindset focused on achieving sales and service goals.
9. Experience with capital equipment and associated finance packages is preferred.
10. Strong commercial acumen, with a deep understanding of business drivers (Finance, Residual Value, Maintenance).
11. Commitment to Health, Safety, and Environmental standards.
This role offers the opportunity to lead a brand's strategic transformation while working within a dynamic team environment in a growing industry.
For further information, please apply today.
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