We're looking for a Customer Service Coordinator to join our Maintenance team based in Basingstoke.
Location: Basingstoke with travel to other sites required.
Hours: 40 hours per week. Monday to Friday.
What will you be responsible for?
As a Customer Service Coordinator, you'll be working within the Maintenance Helpdesk team, supporting them in responding to PPM queries.
Your day to day will include:
* Taking PPM Calls from engineers.
* Raising remedials following on from PPM responsible for the raising then the allocating to fall back into Pillar 2.
* PPM Misalignment.
* Dealing with cancelled PPMs.
* Allocating/scheduling of PPMs.
What are we looking for?
This role of Customer Service Coordinator is great for you if:
* You have experience within PPM and maintenance services.
* You have demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook.
* You have demonstrable accurate data entry skills with excellent attention to detail.
We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.
Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs.
Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more.
Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis). Some roles may also be subject to further pre-employment checks.
We look forward to seeing your application to join the #constructionrevolution #joinkier.
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