Join a Charity organisation on a fully remote basis as their new Customer Service Administrator. Working for this charity not only lets you make a meaningful impact on the lives of others but also provides a fulfilling career where every task contributes to a greater cause.
Although this is a remote role, there may be occasional travel required within the Argyll and Bute area, so someone within this vicinity would be ideal.
What you will get in your new role
In this role, you’ll receive a salary of £24,000 per year and enjoy the flexibility of fully remote work.
Responsibilities within your new role as a Customer Service Administrator
In this role, you will be the primary contact for beneficiary communications, handling equipment queries and coordinating referrals to ensure timely service. You’ll foster relationships with referrers and partners, support research into audio solutions for individuals with sight loss, and assist the Service Delivery Manager with tracking referral trends and reporting monthly. Additionally, you’ll manage volunteer recruitment, maintain confidential CRM records, oversee data collection, and ensure compliance with company policies. Representing the organisation at events and providing general support to meet department goals are also key responsibilities.
Your experience, qualifications and personality
This role requires proficiency in Microsoft Office, with experience in the charity sector and working with people with sight loss considered beneficial but not essential. Driving licence is preferred for occasion local travel.
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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