Job Description
Role: Mainframe Specialist
Location: Knutsford
Duration: 6 Months
Day rate: £490 inside IR35
Role Description:
Mandatory Skills & Experience:
* Proven experience in IT Incident Management within a banking or financial services environment.
* Strong expertise in mainframe systems, including IBM Z-series, DB2, CICS, and related technologies.
* Hands-on experience in technical troubleshooting and problem resolution in mission-critical environments.
* Ability to perform root cause analysis (RCA) and implement corrective measures.
* Knowledge of risk assessments, internal controls, and compliance frameworks in financial institutions.
* Experience in knowledge management, ensuring efficient documentation and sharing of incident resolutions.
* Strong analytical and reporting skills to drive insights and strategic recommendations.
* Familiarity with change and transformation processes in large-scale IT environments.
* Excellent technical writing and documentation skills.
* Strong business acumen with an understanding of how technology impacts banking operations.
* Familiarity with problem-solving tools and methodologies such as ITIL, Six Sigma, or Agile practices.
Preferred Qualifications:
* ITIL Foundation or higher certification.
* Relevant certifications in mainframe technologies (IBM-certified specialist or equivalent).
* Experience working in a high-pressure command center or operations environment.
* Knowledge of automation and AI-driven monitoring tools in incident management.
Work Schedule:
* This role requires working five days a week from the site.
* The candidate must be flexible to support 24-hour operations or work continental shifts as needed.
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